Reviews (827)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

September 21, 2020

I really like this app because the translations that it makes are very good. Also the customer service is excellent (especially Fanny).

Menina Amsterdam
Netherlands
3 months using the app
Edited September 29, 2020

20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!

OCNI Factory
France
13 days using the app
Weglot replied September 29, 2020

Hello,

As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works.

We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us.

Best of luck and we hope everything works out for you.

September 29, 2020

Fast answer and resolved my problem in no time. Very reliable and friendly service. Mark answer our emails very quickly with the correct response to our problem. Weglot is a great team for any business looking for a professional translator.

Baby's Planet
United States
4 days using the app
October 5, 2020

Great App and very quick support. Pays for itself. Highly recommended. Many thanks from dromarti.com

Dromarti
United Kingdom
About 1 year using the app
Edited April 13, 2023

At first it felt like a really big project to translate my whole site but with the Visual Editor it was super easy. There were some things I needed help with and I can honestly say that the support from Guillaume is the best support I have ever received from an app developer. He literally responded within 1 hour of me reaching out with the problem already solved. 10/10.

UPDATE: Just received world class customer experience once again and got help with custom css coding to adjust the language switcher to my theme. 10/10 as always!

UPDATE2: Once again, THANK you for the support! Been using Weglot for almost 3 years now.

Myblend - Förändrar sättet hur du mixar
Sweden
Over 2 years using the app
October 8, 2020

Un super service client ! Je recommande très très vivement, app super simple d'utilisation et très pratique.

Floraïku
France
19 days using the app
Edited October 15, 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

PapayaOslo
Norway
About 1 year using the app
October 20, 2020

Très impressionné par cette application de traduction ! Nous venons d'une autre plateforme avant Shopify qui nous obligeait à prendre un service de traduction pour nos descriptions. Désormais, tout se fait automatiquement grâce à Weglot ! Vraiment très éfficace. Facile à utiliser
Service support de qualité
Prix mini et super pour la qualité de l'app et des traductions ! Je recommande !

J&JOY
Belgium
4 months using the app
October 23, 2020

It's very simple to use and the support is fast and competent. Thanks. Make 100 haracters full with !

Lenz Products
Austria
8 months using the app
October 27, 2020

Works just as expected, better even. Customer Service is also super quick to respond and help out with any issues you encounter.

Tivoli Audio EU
Netherlands
4 months using the app