Reviews (827)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

November 5, 2021

We have tried different translation apps and it is the best solution and they have a very good support team.

HAAN Ready
Spain
5 months using the app
Edited November 5, 2021

in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.

Little Bae
Hong Kong SAR
Over 1 year using the app
Weglot replied December 13, 2021

Hi Little Bae,

We are sincerely sorry about the negative experience you encountered.

I am so sorry but we couldn't find an upgrade done on our part but rest assured we refunded you and made sure the account is closed so this will not happen in the future.

Happy Holidays!

November 10, 2021

App is great but most importantly the customer service is probably the best one I have seen yet. Super responsive, they take matters in their own hands for minimum lead time to deliver. Great experience overall, would recommend 100%.

Eben Home
France
2 months using the app
November 15, 2021

Reliable and very easy to install. On top of that, I had a problem and they were very quick in solving it.

Believe Athletics
Spain
Almost 2 years using the app
November 15, 2021

Absolutely recommend this app. It works like a charm and the support is phenomenal. It's for sure the best app to translate your shopify store!

MOGLI & MARTINI
Austria
11 months using the app
November 16, 2021

The app works really well. And support is awesome. I highly recommand this app for multi-langage shopify shop.

Impala Skate Europe
France
10 months using the app
November 23, 2021

I have tried some translation apps but this is the best for real. Really easy to translate even dynamic elements and customer service is great. Their response is so quick that I had struggled with few things but they fixed it for me for just one day. I really appreciated. Thank you.

GYPPHY
Japan
4 days using the app
Edited November 25, 2021

Overall, I think the options and speed of the app are very good. Also, the option that you can translate the URLs is amazing - especially for SEO purposes. It is a great way to scale internationally for any webstore. What I do definitely not wish to anyone is switching from Langify to Weglot. It is a big pain in the ass and in the end you will need to import all translations manually (even though weglot claims they can flawlessly import all translations). The customer support team is not really willing to help in this as well, and just tell you to hire someone that can import for you (even though their website claims that you can import all translations easily?) Second the URL function in their software is a pain in the ass. It doesn't work at all and after emailing back and forth about this for a couple of weeks I just give up and try using their visual editor... At the moment we have around 220k words translated apparently and I have no idea where they show up from, as the translations can't be matched to individual products anymore and they also do not show up in the visual editor? Also their integration with review applications does only work one way - They translate from the main language to the target language. However if you get a review in the target language, it won't automatically translate to the main language. So I am not sure if you can call this a real integration... E.g. You have a English website and translate it to French - If you got an english review it will translate to French for your French website, but if you get a French review it won't translate to English for your English website So in general I would say Weglot is the most advanced translations app for Shopify at this moment. However, expect a HUGE hassle when switching translations apps and expect to pay for word amounts that don't really add up (as you can't see clearly on which page which translations show up as their URL function doesn't work). Having said that, for us the extra features of weglot add up to the amount we pay per month. They have been helpfull with adding one extra feature to our current plan, which is very nice. However, there is a lot of room for improvement in my opinion and it would have been highly appreciated if there was better support. Not only by email, but perhaps by an onboarding video call. This doesn't sound like too much for a $200+ per month software to me.

DeMassageWinkel B.V.
Netherlands
29 days using the app
November 26, 2021

I never write reviews but this one deserves one: Great app, quick to install and very accurate automatic translations from German to English. Easy options to edit manually. AND: a very proactive customer service! I got an immediate reply to my email and my problems got all solved quickly by the team. Thanks again Zoé!

Allforboats.shop
Germany
2 days using the app
November 26, 2021

Very true translations & Very professional costumer service, they get your issues resolved very quickly !

Maline Bodywear
France
About 2 months using the app