Reviews (827)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

August 26, 2022

This app does a great job translating our site. A lot of flexibility in terms of editing the translations as well. Support is swift and responsive. Alexis from Weglot was very friendly and helpful. Would recommend it if you need translations in your store.

Jolicare
Malaysia
5 months using the app
October 3, 2022

Great app cannot rate it highly enough.. and amazing support they are there to help 24/7 and always fix the issue!

Martine De Richeville
France
9 months using the app
October 14, 2022

One of the most well made and impressive apps on the Shopify app store. And their customer service is top notch: quick replies, and provided us with custom solution to workaround an issue caused by our theme, when most other apps would've sent us back to our theme developer instead.

Boutique LeoLudo
Canada
Over 2 years using the app
December 24, 2022

Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the worst translation app I've ever had to use, and I can't switch to another app because then all my progress would be gone and I would have to re-translate everything.

زخــارف
Saudi Arabia
Almost 3 years using the app
Weglot replied December 26, 2022

Hi زخــارف,

Thank you for taking the time to write a review. I am so sorry to hear about your negative experience. We’d like to know more about your situation, but we cannot locate your store.

Please get in touch with us at support@weglot.com so that we can discuss more on this.

In the meantime, keep in mind you are able to use our Glossary tools always to translate your site's name properly as well as the word meters. :)

https://support.weglot.com/article/130-translations-exceptions

Thanks,

The Weglot Team

January 10, 2023

I appreciate the integration with Judge.me app, which is really helpful for us. Great and fast customer support.

mytrime.com
Czechia
4 days using the app
January 30, 2023

Great customer service. Fanny offered a perfect solution to a theme limitation and helped me create a functional solution. Fast response time and advanced knowledge on the app and customizations. Definitely recommend.

Nuts For Cheese™ | Dairy-Free Products
Canada
4 days using the app
February 14, 2023

We've been using translation apps for years now and Weglot has been the one we stuck with. It's got a lot of great features that let you control which words you want to be translated, it can also translate external javascript code from other apps and lets you export or translate directly in the browser.

But one of the most important reasons we stuck with Weglot is for their excellent customer service. So many apps these days have a ghost for service. This is not the case with Weglot. They are always really quick to reply to our messages and will fix any problem or extra help we need to get some special words translated.

FluentPet EU
United States
Over 1 year using the app
March 7, 2023

After a lot of research of which translation app to use for expanding our sales internationally and offering our customers a site translated in English (we have Swedish as original language) the choice fell on Weglot. The functionality, AI/automatic translations, translations in iFrames made possible and the best and most important thing we couldn't even know before taking the plunge - the amazing support we have received by the support team, in particular the help of Alexis has been invalueable. Very happy to recommend this app to everyone who is looking for a great translation app for their Shopify store.

Cielo Crystals
Sweden
4 months using the app
March 7, 2023

I have to say that I'm a tad disappointed with weglot. There's a few things that frustrate me. 1) the pricing. It's expensive compared with other similar apps 2) the support. Every month we seem to go over our word count. We've tried removing languages. But we've just launched a new theme and within days it says we're almost exceeding our translations. So something's not right? Support isn't very good at explaining. I'm thinking of looking elsewhere

FOX & WOLF
Spain
Over 1 year using the app
March 21, 2023

Nice intuitive app, customer support is very good and looking for solutions. Manual translation enables us to use the industry specific lingo.

Rabaconda
Estonia
Over 3 years using the app