Reviews (829)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

November 21, 2024

We had numerous questions and issues with translation of some dynamic parts of our website. With the support team's help, we resolved them quickly. Alexis from Weglot has been incredibly helpful and always responds promptly.

HILLMAN
Bulgaria
3 days using the app
November 15, 2024

Great customer service and quick response times. Kevin has been extremely helpful and friendly in supporting our team.

Maison Miaki
Switzerland
Over 4 years using the app
October 31, 2024

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

Joe Beef
Canada
Over 2 years using the app
October 15, 2024

the app is not working properly, I have paid for Pro license and I am dissapointed with the customer support received

S10Home
United Kingdom
8 months using the app
Weglot replied March 11, 2025

Hello,

Thank you for taking the time to write a review of Shopify.
We are sorry that you went through a difficult experience as you expressed in your review.

We always to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together

​Please contact back our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team

September 29, 2024

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

Sophie Stone
Netherlands
Over 2 years using the app
September 6, 2024

WEBSITE DELETED!! DONT USE THIS! I deleted the Weglot app on my 8-figure store and my ENTIRE WEBSITE was deleted. I lost over $100K+ because of this APP. DON'T USE THIS APP! WEGLOT WILL DELETE YOUR WEBSITE

Icecartel
United States
4 days using the app
Weglot replied October 22, 2024

Hi,

Weglot Support here. I hope you're doing well.

First of all, thank you for taking the time to write a review on Shopify.

It seems that Weglot deleted only the project in your Weglot account. This doesn't affect your website, only the translation.

Indeed, after three months of complete inactivity with Weglot, i.e. without any API request to Weglot, the project is automatically soft-deleted as you can see in our terms by following the link below
https://www.weglot.com/terms

I've restored the project, and all your translations are findable in your project.
I've also sent you, in an email, a backup of all the translations present in your project.

Don't hesitate to contact us at support@weglot.com if you need any further information or help regarding Weglot.

Have a wonderful day,

Cheers,

September 4, 2024

Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!

DroneMask
Norway
8 months using the app
July 31, 2024

Very good customer service. In my opinion the best i had.

House Of Dreamz
Austria
3 months using the app
July 5, 2024

Very good app which helps us to easily translate all the content on our website. Adriana from the support team was also very kind to help with any questions we had!

Epoxy Chemtec
Canada
3 months using the app
June 11, 2024

Merveilleux service a la clientèle!

Elisa C-Rossow
Canada
Over 4 years using the app