Reviews (118)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact loyalty and referral solution that boosts retention, repeat purchases, and revenue. They like having loyalty, referrals, and UGC in one tool, with easy Shopify setup, smooth migration, and flexible, gamified programs that feel like a VIP club. Integrations (e.g., Klaviyo, CRM, POS) and checkout point redemption are valued. Support is praised as ultra‑responsive, strategic, and receptive to feedback.

April 3, 2024

Loyoly nous a permis de mettre en place un programme fidélité sur-mesure, avec toutes les intégrations dont nous avions besoin. De plus, l'équipe est très à l'écoute et réactive, ce qui est génial pour avoir un bon suivi.

soindesoi-fr
France
3 months using the app
Aura Corp replied November 26, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que Loyoly vous ait permis de créer un programme fidélité personnalisé et que notre équipe ait pu vous offrir un suivi réactif. Nous restons à votre disposition pour vous accompagner !

March 26, 2024

Loyoly stands out for its user-friendly interface and proactive support team. The process of integrating their tool into our website was smooth, and their ongoing support has been invaluable in optimizing our customer engagement efforts.

Thanks to Farah and Thomas for the good customer service :)

FURI-AND-CO
France
4 months using the app
Aura Corp replied November 26, 2024

Thank you for your kind words! We’re thrilled that the integration was smooth and that Farah and Thomas provided excellent support. We're here to keep supporting you!

March 25, 2024

Customer satisfaction is at the heart of our business, so Loyoly is an application that I would recommend.
Customer service is very committed and responds quickly to all our questions and any need for intervention.
The fact that the app can be upgraded means we can plan ahead and provide our customers with even greater satisfaction.

D-LAB NUTRICOSMETICS
France
4 months using the app
Aura Corp replied November 26, 2024

Thank you for your amazing feedback! We're delighted that Loyoly helps you plan ahead and elevate customer satisfaction. Our team is always here to assist you! 😊

February 16, 2024

Collaborating with the Loyoly team has proven to be a smooth process. Their commitment to easy integration and continuous support has significantly enhanced our customer interaction approaches.

noobiotik
France
23 days using the app
Aura Corp replied November 26, 2024

Thank you for your feedback! It’s great to know that our easy integration and continuous support have enhanced your customer interactions. We’re always here for you! 🚀

February 12, 2024

Outstanding 5-star app! The referral program has significantly increased my customer base. Highly recommend for boosting your business through word-of-mouth!

CAPS ME
France
4 months using the app
Aura Corp replied November 26, 2024

Thank you for your fantastic review! We're thrilled the referral program has helped grow your customer base. Highly valued feedback like yours keeps us inspired!

February 9, 2024

L'app est super, très complète. Elle permet de gérer facilement, intuitivement et automatisée son programme de fidélité. Le gros plus pour moi : la réactivité et disponibilité de l'équipe.
Je suis aussi heureuse de voir que l'app évolue régulièrement et lance de nouvelles fonctionnalités.

LAO Care
France
3 months using the app
Aura Corp replied November 26, 2024

Merci beaucoup pour votre retour ! Nous sommes heureux que l’app vous permette de gérer facilement votre programme de fidélité, et nous apprécions vos éloges concernant notre équipe.

January 16, 2024

Loyoly est une très bonne application pour mettre en place un programme de fidélité personnalisé. L'équipe est très réactive et améliore sans cesse son application pour répondre au mieux aux besoins de ses clients. Je recommande !

La Belle Boucle
France
6 months using the app
Aura Corp replied November 26, 2024

Merci pour votre avis ! Nous sommes ravis que Loyoly vous permette de mettre en place un programme de fidélité personnalisé et que l’équipe soit réactive à vos besoins.

January 11, 2024

During our collaboration with Loyoly, we have observed a highly effective responsiveness when encountering difficulties. Furthermore, the offered service is increasingly enhanced with updates allowing us to meet our needs. We thank the entire Loyoly team for this excellent work accomplished.

Emily's Pillow
France
3 months using the app
Aura Corp replied November 26, 2024

We deeply appreciate your thoughtful review! It’s great to hear our updates and responsiveness meet your needs. Thank you for trusting the Loyoly team!

October 5, 2023

Super plateforme qui nous permet de centraliser fidélité, parrainage et UGC.
Service client exceptionnel, réponse en moins de 5 minutes afin de nous aider et régler les problèmes. Système d'analyse très clair et complet qui nous permet de savoir tout ce qu'il se passe sur le plateforme.

Mise en place du programme très facile. Personnalisable de A à Z.

Nous recommandons vivement !

Demain Beauty
France
About 1 month using the app
Aura Corp replied November 26, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que Loyoly vous aide à centraliser fidélité, parrainage et UGC. Nous apprécions vos compliments sur notre service client et notre système d’analyse.

August 18, 2023

Thanks to Wiink, we are able to save time in collecting UGC. Ambassadors with diverse profiles (customers, influencers) are able to test our products or provide their feedback. Having everything gathered in one place makes the collection process easier. We are delighted with it. The content moderation feature is also very interesting !

Si Si La Paillette
France
6 months using the app
Aura Corp replied November 26, 2024

Thank you for your feedback! We're happy that you find Loyoly easy to implement and effective for creating missions, collecting content, and tracking performance. We appreciate your support!