Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game changer for email capture and lead generation, often outperforming standard popups and quickly growing lists. Many link it to higher sales and strong ROI. The gamified, exit‑intent wheel is seen as engaging and on‑brand, with customizable rewards and themes. Merchants also value easy setup, reliable performance, solid integrations with email/SMS tools, and fast, helpful support.
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Very good app, help with conversion and add a nice Christmas touch to our store. Had some issue with my theme and it was quickly fixed. Awesome staff!
Sam, did a great job assisting me with my issues today. He was extremely helpful and supportive when answering my questions and providing assistance about the Whellio app. Thanks again Sam for your help!
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Hi, not sure what this is, but its not a legit review, so we reported it to Shopify. Our support is available for you if you need any help. Best in new year!
Hands down the best decision I ever made was adding this app. Prior to this we were using an app that was upwards of $70.00 a month to try and collect emails just like everyone else is doing it. Adding this app has dramatically increased our email collection and people are taking action. Great app, steal of a price. Can't go wrong. Lifetime customers here...
amazing app, i've tried over 10 apps for marketing to drive sales and leads. This by far as been mouth dropping in delivering results.
Just wow, I bearly started my online business and this wonderful tool captured 46 emails on my initial launch date with 89% conversion rate. Just WOW, I never thought people would give me their emails this easily .THANK YOU WHEELIO
ps. Your customer service is top notch.
The app has great potential, however there were 2 main issues that lead to me uninstalling the app:
1) App allows fake email addresses to be used.
After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use around 20 variations, and used a fake version of my work email, which allowed the wheel to spin. These emails were being collected and skewing the results, meaning we were collecting very little relevant data in comparison to the data that Wheelio boasts about.
2) There is no limit to how many times an email can be submitted. Again, we had one client use their email 18 times to win the prize they wanted. This was done repeatedly within a 10 min period, despite us setting the app to not show for 14 days after it had been spun. Again, I wanted to make sure, so used my own email multiple times to make sure this is the case.
All in all, Wheelio have an app that could be great. But due to the issues, it invalidates all their stats, and lost us money on giveaways and discounts that slipped through the net before we discovered the issues.
Hi,
just wanted to clarify that our app has a feature for not allowing duplicate emails, you just had to enable it. Also we have a feature for validating emails from the best outside service available, also you have to enable it.
As for the protection for someone seeing wheelio multiple times, its only possible if the user clears all the cookies and visits in incognito mode, which is not preventable by any means possible, since it would violate GDPR and all other privacy rules and laws.
Im sorry but you simply didnt use the app properly or enough to make a statement like this. If you need help with the setup, let us know, we have live chat support willing to help.
Good luck
L'application fait ce qu'elle promet de faire et le fait bien, par contre le temps de réponse du service client est vraiment décevant (une quinzaine de jours à deux reprises)
