Reviews (318)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.

December 5, 2023

Wholesale Gorilla is simple to use and it comes with excellent support. Highly recommended!

Super Snouts Hemp Company
United States
7 months using the app
Wholesale Gorilla replied December 15, 2023

Thanks so much! We look forward to bringing you even more great features and we're here to help as needed.

September 15, 2023

Very happy so far. Support team very helpful.

Pitzone
Ireland
Over 3 years using the app
Wholesale Gorilla replied September 20, 2023

Welcome on board! If you need further assistance, we're here to help.

August 31, 2023

Recommended by a developer. Working well... simple... love it! Seems to do everything we need and probably more

Fresh Chef Frozen Meals
New Zealand
About 2 months using the app
Wholesale Gorilla replied September 1, 2023

Welcome to Wholesale Gorilla and thank you for your kind review! We're just a chat away if you need any help with anything.

November 11, 2025

Customer service is the best!! Always easy and quick to get help.

Moodgie
Canada
Over 3 years using the app
Wholesale Gorilla replied January 27, 2026

Thanks so much for the wonderful feedback, and for continuing to use Wholesale Gorilla for over 3 years! Your satisfaction is our top priority, and we're just an email away whenever you need us.

July 15, 2025

The APP does it's job as it's described.

I had some issues importing the CSV with the group prices which Clementine promptly help me

B2B Mr Mood
Portugal
12 months using the app
Wholesale Gorilla replied July 30, 2025

Thank you so much for the positive feedback! We look forward to making our CSV tools even easier to use in the near future; stay tuned for exciting updates soon!

April 19, 2024

Plays an essential role in running our B2B shop with the flexibility of offering different discounts across customer groups. Runs very reliable and the support team is fantastic!

b2b-hoppenworth-ploch
Germany
Almost 3 years using the app
Wholesale Gorilla replied April 26, 2024

Making a positive impact is what motivates us. Thanks for choosing Wholesale Gorilla!

April 10, 2024

アプリの使用感は複雑ではありません。
カスタマーサービスがフレンドリーで親切なので大変助かります。

Musubi
Japan
About 3 years using the app
Wholesale Gorilla replied April 16, 2024

So glad you found it easy to use! We appreciate your kind words and support, and are always here to help.

March 13, 2024

I am very delighted by the customer services of Wholesale gorrila. Anytime I have questions they answer me elaborately in 1 or 2 days!

It is a very easy to use application and whenever you have questions, there is a very good help desk with quick responses

Vivrejewels
Netherlands
15 days using the app
Wholesale Gorilla replied March 19, 2024

Making customers happy is our goal! We appreciate your feedback and continued support.

September 4, 2023

Absolut not the best solution is you wish a professionel and smooth running BTB set-up for your Shopify platform.
It's far to expensive compered to the quality of the app and the service received when problem occurs.

DogCoach
Denmark
Almost 5 years using the app
August 10, 2022

These guys are amazing! I've been working with Ann at Customer Support and she took care of my needs, their service is fast and efficient. We are happy to be one of their clients.

Olmox
United States
2 days using the app