Wholesale Lock Manager: B2B

Used on a couple of our sites, can need some work to get it going depending on your theme/specific needs but the support is great and they worked with us on any issues quickly.

I have been using Wholesale Lock Manager for 4 years and never had an issue until tonight(Night before our new releases). We were trying to lock our new release page and it would not work.
I reached out to their support team after hours and they were kind enough to help me with the issue I was having. They walked me through the steps I needed to take and the issue was fixed. This support group was amazing and I can't thank them enough!

Requires some custom snippets into Shopify Liquid but the app dev team did that with no muss no fuss when i asked.

In our case, we use it to hide certain products unless a shopper is logged in and their customer account is tagged "b2b". This way we need to worry less about wholesale pricing showing up in the wild and raising a ruckus with our suppliers when we sell to other businesses instead of end consumer. Seems to work quite well. Hides products from Shopify Search really well.

Does what it says on the tin. When there has been problems (few and far between) the support has been quick and really helpful.

I have installed this app in my store and my Shopify theme needed to be tweaked to allow a certain function. Their response was extremely fast, and they were able to make the adjustment I requested. I even had another unrelated issue with my store which the staff here was nice enough to assist with . Mehak went above and beyond to help resolve an unrelated issue and I truly appreciate the phenomenal customer service and support. So far I am extremely happy with what this app does and recommend it to anyone looking for a wholesale lock for their store.

This app NEVER worked properly since install in October 2024. I reached out to customer support in November for help and they never helped me get it working. I disabled and deleted the lock and uninstalled the app and thought it was done with since I went with Locksmith for my wholesale lock app. However, I checked my Shopify bill recently and realized I have been charged monthly for this app since October without it ever working properly and attempting to get help and ultimately uninstalling months ago. The customer support has been non existent and even today when talking to them about this, they were rude and condescending. I would definitely NOT recommend this app to anyone.

This app just plain works.

It does what it says - and then some. Super easy to set up, super intuitive to use. We’ve got a lot of moving parts on the wholesale side of things, so we paired it with the Wholesale Pricing Discount app to open up even more flexibility. The two play nice together - no hiccups.

Now the real kicker: the support team is top-notch. Fast response time, folks are friendly, and any issue we hit were handled right away without runaround. If you’re running wholesale like we are, this app makes your life easier. Simple as that.

Highly recommend. Solid all around.

Initially, I believed my experience was unique, but after testing the product and reviewing other feedback, I am not surprised by the overwhelmingly positive responses.

I was tasked with finding a solution to implement B2B functionality, specifically allowing selective product visibility based on customer login status. At first, I was discouraged upon learning that we might need to invest in the expensive Shopify Plus plan—an option that would make sense if business demand grew but felt overwhelming given the uncertainty of future sales.

Knowing that Shopify offers a wide range of apps to enhance functionality, I came across Wholesale Lock Manager. After installing it—my first-ever Shopify app—I was impressed by how easy it was to set up. It worked seamlessly, allowing me to control access by collection, product, tag, and more. Initially, I was skeptical, expecting a catch, but it delivered exactly what I needed.

I did encounter some challenges in configuring the rules—not due to complexity, but because I didn’t fully understand how inclusive and exclusive rules were applied when customers logged in. Fortunately, Mehak from the support team provided outstanding assistance. After reaching out, I not only received prompt responses but also personalized Loom videos explaining my setup and guiding me through the necessary adjustments. The support was thorough and continued beyond my initial inquiry, leaving me with multiple reference videos tailored to my actual site.

If you are considering Wholesale Lock Manager or any of their other apps, I have no doubt you will receive exceptional and timely support from their team—especially Mehak.

Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently.

For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart.

I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!

We had been accidently operating our B2B store with out realizing our clients could see other clients products and pricing, due to our locks not being correctly applied. Obviously this is not good. I contacted them and was able to get a resolution in an appropriate time frame. Great customer support.