Wide Bundles ‑ Quantity Breaks

Wide Bundles ‑ Quantity Breaks

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up, intuitive, and effective for boosting average order value and conversions. They use it for bundles, BOGOs, upsells, and quantity breaks, including complex mix-and-match offers. Many highlight flexible customization, clean mobile-friendly designs, and reliable performance with different themes and 3PLs. Support is frequently praised as fast, proactive, and willing to implement custom fixes and design changes.

May 14, 2022

I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.

Melangebox India
India
About 23 hours using the app
Mat De Sousa replied May 15, 2022

Hello!

Sorry for the experience you faced

When we received your message we had 21 messages on support, we were replying to everyone

You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier

We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together

You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority

Anyway, sorry for the experience you had! Have a great day

January 28, 2022

I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!

Febron
United States
4 days using the app
Mat De Sousa replied January 28, 2022

Hello

Sorry you faced this problem

But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!

And we do it not only once but during all the process

We even display a warning pop-up when you set up your offers!

We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing

I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings

Mat

June 14, 2021

BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.

Lemonhead LA
United States
17 minutes using the app
Mat De Sousa replied June 15, 2021

Hey, it's Mat, the founder of WideBundle

I'm sorry for what you experienced and I totally understand how you feel

I was a merchant and already deleted my variants (not on purpose) 😓

As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work

But I understand that you probably didn't see it.. 😕 And I'm sorry for that

WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)

But I just wanted to know, have you been able to add your variants back?

Hope it's ok now 😕

Mat

August 1, 2021

Best app ever! It enabled me to display different bundle/variant options for my product in style! It has so many options for customisations! Make sure you look at the settings properly because I spent months not appreciating all that it has to offer. Then I found they had more customisation options that I didn't notice before, and wow, it's made me feel really impressed with my product page. Looks like I've hired an expert to customise it!

The Beauty Berry Company
United Kingdom
4 months using the app
Edited November 6, 2021

This app deletes all variants. There is no sufficient warning about what the app does exactly.
EDIT: the founder contacted me and instantly implemented a popup with a detailed warning. the app does still the same but now the user is informed about it properly. very impressive support team!

Screwolution
Austria
About 21 hours using the app
Mat De Sousa replied November 2, 2021

Hey, it's Mat, the founder

We are aware of this, unfortunately, this is the only way to do what WideBundle does

But we're working on a different solution for that :/ 🙏

April 15, 2026

Application vraiment top, on peut faire plein de choses. Elle est parfaite pour créer des bundles. Le SAV est très réactif. Merci beaucoup à Agi et Najib pour leur aide.

That girl in christ
France
2 months using the app
August 26, 2025

L'application est très facile à customiser, avec la possibilité d'aller très loin dans le design grâce au champs custom CSS. Le support est incroyable, il aide à implémenter le design et modifier le CSS pour avoir un rendu vraiment clean des bundles sur la page produit. Hâte de voir les nouvelles features et futurs intégrations à venir. Merci !

Livlab
France
7 days using the app
November 21, 2024

Ecrire ultra-compétente. Les personnes au support sont vraiment très professionnels et ont passé plusieurs heures à résoudre un problème que j'avais sur un de mes bundles. Je ne regrette pas mon achat et je resterai pour longtemps encore.

Soraali
France
4 months using the app
May 18, 2024

L'application répond à ce que je voulais ! Support très réactif ! Seul bémol que j'aurai voulu avoir c'est le changement de la vignette lorsqu'on sélectionne une couleur mais c'est pas gênant !

Satineel
France
3 days using the app
May 2, 2024

Que dire, service client TRES réactif ! j'ai eu un problème avec la langue de l'application (et avec la moitié de mon espace administrateur shopify). Après plusieurs recherches du côté de l'équipe et un appel visio pour partager mon écran, on m'a directement trouvé la solution, et non seulement pour l'application mais pour toute mon interface shopify !! je recommande !!

Gaiha shop
France
About 4 hours using the app