Wide Bundles ‑ Quantity Breaks
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Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up, intuitive, and effective for boosting average order value and conversions. They use it for bundles, BOGOs, upsells, and quantity breaks, including complex mix-and-match offers. Many highlight flexible customization, clean mobile-friendly designs, and reliable performance with different themes and 3PLs. Support is frequently praised as fast, proactive, and willing to implement custom fixes and design changes.
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I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.
Hello!
Sorry for the experience you faced
When we received your message we had 21 messages on support, we were replying to everyone
You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier
We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together
You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority
Anyway, sorry for the experience you had! Have a great day
I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!
Hello
Sorry you faced this problem
But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!
And we do it not only once but during all the process
We even display a warning pop-up when you set up your offers!
We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing
I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings
Mat
BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.
Hey, it's Mat, the founder of WideBundle
I'm sorry for what you experienced and I totally understand how you feel
I was a merchant and already deleted my variants (not on purpose) 😓
As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work
But I understand that you probably didn't see it.. 😕 And I'm sorry for that
WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)
But I just wanted to know, have you been able to add your variants back?
Hope it's ok now 😕
Mat
Best app ever! It enabled me to display different bundle/variant options for my product in style! It has so many options for customisations! Make sure you look at the settings properly because I spent months not appreciating all that it has to offer. Then I found they had more customisation options that I didn't notice before, and wow, it's made me feel really impressed with my product page. Looks like I've hired an expert to customise it!
This app deletes all variants. There is no sufficient warning about what the app does exactly.
EDIT: the founder contacted me and instantly implemented a popup with a detailed warning. the app does still the same but now the user is informed about it properly. very impressive support team!
Hey, it's Mat, the founder
We are aware of this, unfortunately, this is the only way to do what WideBundle does
But we're working on a different solution for that :/ 🙏
Application vraiment top, on peut faire plein de choses. Elle est parfaite pour créer des bundles. Le SAV est très réactif. Merci beaucoup à Agi et Najib pour leur aide.
L'application est très facile à customiser, avec la possibilité d'aller très loin dans le design grâce au champs custom CSS. Le support est incroyable, il aide à implémenter le design et modifier le CSS pour avoir un rendu vraiment clean des bundles sur la page produit. Hâte de voir les nouvelles features et futurs intégrations à venir. Merci !
Ecrire ultra-compétente. Les personnes au support sont vraiment très professionnels et ont passé plusieurs heures à résoudre un problème que j'avais sur un de mes bundles. Je ne regrette pas mon achat et je resterai pour longtemps encore.
L'application répond à ce que je voulais ! Support très réactif ! Seul bémol que j'aurai voulu avoir c'est le changement de la vignette lorsqu'on sélectionne une couleur mais c'est pas gênant !
Que dire, service client TRES réactif ! j'ai eu un problème avec la langue de l'application (et avec la moitié de mon espace administrateur shopify). Après plusieurs recherches du côté de l'équipe et un appel visio pour partager mon écran, on m'a directement trouvé la solution, et non seulement pour l'application mais pour toute mon interface shopify !! je recommande !!