Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this all‑in‑one app replaces many separate tools, cuts subscription costs, and reduces store clutter while often improving site speed. They report strong gains in sales and conversions from upsells, bundles, volume discounts, preorder tools, FOMO widgets, and low‑stock alerts. Setup and customization are described as easy, widgets match branding and deactivate cleanly, and support is praised as fast, patient, and willing to do small customizations.
Refine
-
By rating
they destroyed my website with the geo location redirect, it cost me 2 day of sales and the issue is not yet resolved, it is a nightmare, clearly.
Hello to our friends at Koss Design
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with SALES ROCKET.
I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Just to clarify, we weren't able to consistently reproduce the issue and we suspect it was some other app on your store conflicting with ours which caused the issue. Our developers looked deeply into the issue, but could not determine that the issue was emanating from our app.
The best way to fix such issues is for live troubleshooting where we share screens and get more info to diagnose the issue. We requested for a live screen-sharing call to further troubleshoot the issue, but you denied it each time. I want to assure you that you are important to us and getting your issues fixed is our priority. If you agree to share more information over a live screen-sharing call, I will ensure to have our best developers work on your case and get it working ASAP.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Sales Rocket Support Team
I use 3 or 4 features on this app and they are great. I had a few problems but the customer service is exceptional. Highly recommend thanks
Hello Evoe Australia,
Thank you for taking the time to write us this review, we appreciate this! Glad to know you already enjoying our apps!
We wish Evoe Australia great success and all the very best! :D
`Harish - Customer Success Team
This app helped us replace many apps in one shot! Mohit Sansarwal was a great help! From conversion rate boosters, to volume discount creation, to the fine tuning... Sales Rocket is the easiest app we have integrated so far.
Hello Exile Performance Nutrition & Team,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support.
We wish Exile Performance Nutrition great success and all the very best!
Cheers!
`Harish - Customer Success Team
Great app and good support! The support team answer very quickly, I just wait about 10 minutes and they answer me!
Hello Croix Chrétiennes,
We appreciate you taking the time to write us this wonderful review. We're glad and always ready to support you. Contact us anytime for any further support. We wish Croix Chrétiennes and the team all the very best and success!!! :D
~Harish & (Customer Success Team)
App has a lot of much needed features, cost is reasonable and customer support is extremely wonderful. The max wait time was 5 to 10 mins and received lot of help with setting up the app. Highly recommend. Wonderful app and extraordinary support.
Hello Mum's Mill,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support.
We wish Mum's Mill great successes and all the very best!
Cheers!
`Harish - Customer Success Team
They go over and above for their clients. We've run this app on our store for years, and there's a reason why. They kill it, and there's so many options to help conversion rates! Definitely in our VIP list of apps
Hello, friends at Pig of the Month BBQ
We are happy you had such a great experience! Thank you for leaving this awesome review. We are grateful for awesome customers like you! We wish you and your store great success :-)
-Tanu & The Customer Support Team
very helpful support team
Hello, friends at Salonwear
We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) We are happy our support team was able to assist you :-)
-Tanu & The Customer Support Team
This is a very useful app but more importantly, the support is spectacular. Fast and efficient. My issues were resolved in just minutes. Keep up the good work guys!
Hello to our friends from Hyperblade USA
Thank you so much for the awesome review. We're delighted to hear that you are enjoying SALES ROCKET. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Sales Rocket Support Team
Great app with all you need to run a successful business + a very helpful and fast support that provided me with exactly what I needed.
Hello to our friends from Ashour Shoes
Thank you for your glowing review. We're delighted to hear that you are enjoying Sales Rocket and that it is helping you run a successful business. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!
Cheers,
Pushpesh & the Sales Rocket Support Team
excellent support and help when I needed it. I am very pleased with the app and have been using it for several years now.
Hello to our friends from Hygieia Skin Care
Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Sales Rocket Support Team
