Reviews (167)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a “24/7 extra employee” that boosts revenue and cuts support workload. Many report higher sales and conversions from answering pre‑purchase questions, abandoned cart recovery, and WhatsApp campaigns. They like the quick setup, intuitive interface, strong AI that feels natural, and omnichannel use across site and social. Customization, upsell features, and responsive, hands‑on support are frequently praised, with many citing clear, fast ROI.

October 1, 2024

Muy buena app y excelente el equipo de soporte

Zafirotrend
Colombia
About 2 months using the app
May 15, 2024

Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.

BIKEHOUSE
Colombia
4 months using the app
May 10, 2024

One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time.

In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.

UNDERGOLD CORP
United States
3 months using the app
March 6, 2024

Wizibot is a remarkable chat AI that offers an exceptional conversational experience. With its ability to understand context and respond naturally, Wizibot simplifies online interactions. Its user-friendly interface and efficient technical support make it an indispensable virtual companion for all your online conversations

ULYXA
France
10 days using the app
September 11, 2023

I've been using Wizybot for a while now, and I must say it has been a game-changer for my online store. The level of customer service it provides is nothing short of exceptional

BAROQ
Colombia
2 days using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

June 24, 2024

Estamos muy contentos con el servicio entregado. Comenzamos con una marcha blanca usando el bot solo en ciertas ocaciones y hoy por hoy, responde más del 70% de toda la comunicación que recibimos en nuestra tienda en Shopify. El primer mes el Chat aportó al rededor del 3-5% de las ventas de todo el mes y esperamos que ese número siga subiendo!

Vigahome Perú
Peru
41 minutes using the app
May 10, 2024

As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.

Maratón Medellín
Colombia
2 months using the app
August 6, 2025

The products sync hasn't completed and was stuck; we contacted the developer who never answered, so basically, the app isn't working well and there is no support.

Balardi
United States
4 days using the app
September 21, 2023

I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates.
Maria Paula - Colombia

La Marelle Co
Colombia
6 days using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

May 28, 2024

Super easy to install and was looking for an AI chatbot for our business to be able to handle basic questions. The support was great as well, response time was quick and super easy installation.

Trust Poof
Canada
2 days using the app