Reviews (80)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 7, 2025

Aplicația funcționează bine pentru magazinele care operează exclusiv în România.
Totuși, dacă intenționați să expediați și în afara țării, trebuie să știți că suportul este aproape inexistent. De peste 30 de zile am solicitat traducerea modulului de retur în limba italiană — am oferit chiar și textul complet tradus. După două săptămâni, limba italiană a apărut ca opțiune, însă conținutul este tot în română. Am semnalat din nou problema, dar din păcate nu am mai primit niciun răspuns.

Concluzie:
Recomand să alegeți cu atenție aplicația de fulfillment încă de la început, deoarece ulterior poate fi dificil să schimbați fluxurile deja implementate. În cazul nostru, fiind deja integrați cu xConnector pe magazinele din România, tranziția către o altă soluție este acum destul de complicată.

LEDFARI.it
Romania
26 days using the app
xConnector GmbH replied December 3, 2025

Thank you for your feedback. We confirm that the issue with the Italian return module has now been fully resolved, and we appreciate your patience.

We also want to set a clear expectation: while we always try to help quickly, no public app can implement new features or custom changes immediately after a single merchant request. Updates require development and testing so they work reliably for all stores.

We’re glad your stores run successfully on xConnector, and we remain available to support you further. Thank you for helping us improve.

September 12, 2025

I’ve been using XConnector on Shopify for a while now and it really makes everything easier – AWB generation and courier integration work flawlessly. What impressed me the most is their support team: super fast response times, always helpful, and they actually solve the issue on the spot. The service desk is outstanding. Highly recommend!

VELINRO.RO
Romania
2 months using the app
Edited June 22, 2025

Best app , best support team!

We’re really happy with this app! It has everything we need—lots of features but still easy to use. It makes our work so much easier, and everything just works smoothly.

But the best part? The support team! They’re always there when we need them, super fast, and really helpful. No matter what issue or question we have, they sort it out right away.

Honestly, we can’t see ourselves ever switching to another app. This one does it all! Highly recommend!

Zenman Bucovina
Romania
Over 5 years using the app
March 6, 2025

The app is very user friendly and whatever requests you may have regarding the usability or new features you get answers not other questions. Our experice is a very positive one as it solves alot of fulfilling problems and billing problems, handling shipping labels, solve the payment confirmations and so on. We strongly recommend this app.

Nolia Shop România
Romania
Over 6 years using the app
March 3, 2025

XConnector has been a game-changer for our Shopify store! The integration with Romanian couriers is seamless, and it has saved us so much time by automating the shipping process. The app is reliable, easy to use, and helps streamline order fulfillment effortlessly.

The support team is also top-notch—quick to respond and always ready to help with any questions or customizations. If you're looking for a smooth and hassle-free way to manage deliveries in Romania, this app is a must-have. Highly recommend!

VERDENA
Romania
Almost 4 years using the app
February 19, 2025

XConnector offers an outstanding automation system that has greatly streamlined our processes. The customer support team, especially Cristina, is truly exceptional—always responsive, patient, and dedicated to resolving any issue thoroughly, no matter how complex. What sets them apart is their willingness to go the extra mile, not just fixing problems but also guiding users to fully understand and maximize the platform’s potential. Highly recommended!

ARTIFICIALE
Romania
7 months using the app
November 14, 2024

Imi place foarte mult aplicatia. Cu o simpla scanare, reusim sa facem facturile storno si reusim astfel sa economisim mult timp. De asemenea, atunci cand pregatim coletul, ne ajuta sa aflam ce se afla in comanda respectiva si ce am expediat.
Este super. Merita incercat!
Suportul tehnic este foarte profi, mi-a fost alaturi la orice pas si m-a indrumat astfel incat sa automatizez cat mai multe.
Recomand cu mare drag!

Ramona Bădescu RO
Romania
Almost 4 years using the app
October 27, 2024

Într-o încercare destul de greoaie de a automatiza tot flow-ul de facturare și curierat, xConnector împreună cu suportul lor tehnic au fost singurii care au dat dovadă de profesionalism, competență și deschidere față de noi.
Atât la început, cât și pe parcurs, suntem ajutați la orice pas și se simte. Recomand cu încredere!

Pe Creasta
Romania
22 days using the app
October 18, 2024

Comunicarea a fost excelenta. M-au ajutat in tot procesul si au avut fff multa rabdare cu mine, avand in vedere ca sunt atehnica, pana am setat corect toate optiunile.

Automatizarea ma usureaza de extrem de mult de task-urile operationale si timpul castigat il pot folosi eficient la cresterea afacerii.

Supply Lab
Romania
7 months using the app
Edited November 13, 2023

This is the only delivery and collection point app which works well with Zapier (/local pickup apps)
We had an issue with a rarely used feature, since they're a small company it took some time to fix but now it works well.

Bio-Barát Biobolt
Hungary
Over 1 year using the app