Reviews (774)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to install, configure, and integrate with Shopify, with a clean interface and no need for developers. They like the clear, optional protection line item at checkout, which boosts buyer confidence, AOV, and conversions—especially for high‑value or fragile items. Many report faster, fair claims handling, fewer shipping‑related support issues, and consistently responsive, professional support with flexible, customizable protection plans.
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Easy to install and free — adds an insurance option our customers trust.
Xcotton is excellent . It's user-friendly, has received great feedback from customers, and has been a tremendous help to us.
Xcotton is easy to use, and the customer service team is exceptional—always quick, friendly, and effective.
Xcotton provided an extremely quick and hassle-free claims process. Their service is highly reliable and gives me great peace of mind for my shipments.
works great, shipping and product insurance are also very good.
The app's installation is very simple. The instructions are detailed and easy to follow. Professional support staff are also available to answer any questions.
The customer service team is responsive, friendly, and attentive, providing excellent service.
Using this app has made my operations so much more efficient. It’s a smooth experience from start to finish, and the team is always there to help if needed.
Convenient and reliable with great claim service. Highly recommended.
Fast claims processing and great coverage options—Xcotton makes shipping insurance simple and stress-free!
Very good app, and the customer service follow-up is very timely, which brings a good experience to us and our customers.
