Reviews (21)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 10% of ratings are 1 stars
Edited April 3, 2024

I was impressed with the app, talked with the dev about importing my old forum, signed up, and he was able to import all of our old WP Asgaros user forum posts, so it made for a pretty smooth transition. The forum is feature rich, presents well and has quite a few customization options.
Service has improved and we are finding the app is really helping reduce our business tech support load,

A shout out to Chris for his recent help and patience :)

Off Grid and Marine Energy
United States
Over 1 year using the app
July 21, 2021

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

Olympiadtester
India
6 months using the app
April 25, 2023

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

Plant Essentials
Australia
15 days using the app
March 5, 2023

I've been trying to reach out the support team, haven't heard back from them in days.
Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.

Australian Specialist Cheesemakers' Association
Australia
5 months using the app
Edited August 6, 2022

I installed the app, loved the look, loved the functionality, it was very user friendly, and all went together well. The overall look is pleasing. Not sure what sort of controls their will be for Spam control, but will report back on that.

Angus Rowboats
Canada
3 days using the app
app1pro replied August 6, 2022

Thank you for your 5-star review. You can always contact us via the support page inside the forum admin or right on this page: https://prnt.sc/m3welEr1citL.

August 28, 2021

I am not very savvy when it comes to website work. Yet got this forum set up with ease. The backend as well as the frontend is very user friendly. The customer support was brilliant. Received a replies to my questions within a an hour.

Duncan & Ajanie Udawatta | Overland Journals
Australia
1 day using the app
May 19, 2023

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

Parvai
India
14 days using the app
July 3, 2023

It's great when the app works but I've been emailing them for weeks with a question/issue and they don't respond.

tuft + paw
United States
About 1 year using the app
September 7, 2024

Diese App funktioniert wirklich sehr gut.
Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.

Law School Germany
Germany
4 months using the app
Edited February 28, 2025

This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is very slow if you need some customization like i did. Send an email days ago and still no answer

World of Amulets
Spain
About 2 years using the app