Parex ‑ Xero Bridge

Parex ‑ Xero Bridge

Reviews (309)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably automates syncing between Shopify and Xero, accurately pushing and updating orders, invoices, taxes, fees, and multi‑currency data. It handles complex setups like multiple stores, varied payment methods, dropshipping, and COGS journals, saving many hours of manual bookkeeping. Setup is described as easy, performance stable even at high volumes, and support fast, proactive, and highly flexible with custom mappings and backdated syncs.

September 23, 2022

I use this app to transfer our wholesale customers from Shopify to Xero and this app is absolutely perfect for our needs. The customer support has been fantastic, especially Mahek who has been so patient and speedy with all of my requests. I needed to transfer only my wholesale orders and not my retail orders, apply different invoice due dates (using tags) and many other customizations and the team were able to do all this for me. They were also able to backdate orders - fantastic!
Thank you so much to the creators and the team. You have made my life much easier!

Mg12 Cell Restore
Australia
4 days using the app
September 18, 2019

So far this app has been great! The set up took a little long mostly because some of the steps were phrased weirdly, but it was simpler than it seemed. Because of the issues I had during set-up (and how long I went without a Shopify integration) I relied heavily on the customer support team. Kumar in particular was very helpful! It's such a relief to work with customer support that's ACTUALLY helpful, understands the problem, and knows how to resolve it.
It has a higher monthly maximum than other apps we've used, which means less manual reconciliation on our end.

BIOSRX
United States
22 days using the app
June 4, 2023

One of the best apps I have used. This is a powerful and adaptable solution to quite a complicated problem of accounting for sales with or without vat - an issue for many international sellers. It’s well laid out, the architecture and options have been very well thought out, and has dealt with everything required of it very capably. It has taken a little setup to make sure it’s mapped right but the support is superb to guide you through this. The setup is a formality because once configured it runs automatically !

Of all the apps I have used this one stands out.

mk whistles
United Kingdom
11 days using the app
January 26, 2020

I used this app to help me to reconcile Shopify transactions in XERO after the original app from Shopify stopped to function properly. It works well after the initial set up which demanded some small assistance with a couple of emails from Mr. Kumar - many thanks. The App does not help to reconcile transactions via Amazon payments, but I hope it will be able to do it once in the future. Now I have to manually add Amazon Payments commission into each deal through Amazon when I reconcile it in Xero. It should not be a big deal to automate it and I hope it will be done at one moment.

Ereada Far Infrared Amethyst Mats
United States
About 1 month using the app
July 30, 2021

Been using this for a couple of months now and it is working great. Their support team responded very quickly during the implementation to enable some of their advanced features. The only minor thing that would have made it completely awesome are user editable rules on setting contact and sales account code that can take more then one field into consideration, e.g., customer tags and line item descriptions - we have quite a complex requirement for these but saying that their support team did manage to get quite a bit more than is in the apps interface implemented behind the scenes.

PHENOM BOXING
United Kingdom
3 months using the app
February 18, 2020

Best app for connecting XERO to Shopify easily! I've used other apps and only had problems with them that cost us thousands of dollars to fix within our accounts in XERO. Not only is this app great, doing exactly what it should but by far comes with the best customer service I've probably experienced from any company to date. They always have gone above and beyond resolve all of our crazy issues that happen time to time doing the volumes that we do things are bound to have issues here and there and it's crucial to have a support team that jumps onto them and resolves them quickly which these guys do just that!

VOLTA Charger
Australia
7 months using the app
Edited May 16, 2023

We chose this app after reviewing several similar apps with similar prices and feature sets. What really sets Parex apart is the quality of the customer service. Responses are very fast, thorough, ACTUALLY helpful and a good length; no one-word answers here, these guys rock.

Edit: a year down the track and we are just as happy. We wanted to be able to auto-send Xero invoices only to select customers (i.e. Wholesale, on Net30 terms), and not to others (i.e. retail customers). Parex helped identify the characteristics of the former and set up filters to do exactly what we asked meaning we could dump Zapier.

A++++

Endurance Edge
Australia
Over 2 years using the app
May 18, 2022

This is an excellent app with fast, friendly support. We recently moved our back-office system over to Xero and were looking for a way to import orders automatically from our 3 Shopify stores. This app does that as well as importing the associated customer payments and Shopify payouts. We had a couple of small queries during setup, although it has to be said that setup is very simple and these queries were due to our own particular operational requirements rather than any issue with the app. Parex Support were very quick and efficient in addressing these for us. All in all a great app that continues to work very well since we installed it.

The Shredder Warehouse
United Kingdom
16 days using the app
Edited November 15, 2022

Hi
I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches.
I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service.
Many thanks!! Update Nov 22
Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service

Troubadour
United Kingdom
Over 1 year using the app
Edited September 8, 2022

This app is easy to use, easy to set up, and absolutely amazing! It regularly syncs orders throughout the day (compared to other apps that sync once per day), and when you edit an order in Shopify, it appropriately syncs the edits to the invoices in Xero. Fantastic customer service too for little features that they can implement personally for you. So happy I moved to this app!!! Thank you :) A couple of small bugbears - it doesn't quite handle importing of the shipping line (with respect to tax) how I'd like, and automatically imports the due date as date of order, but hardly anything I'd take a star off for. *UPDATED* - the team has SUCH amazing customer service that they reached out to see how they could improve on those bugbears, and managed to solve both. I now have a tailored app that is perfect for my needs! Can't recommend these folks enough. A++++++.

Kiwibots
New Zealand
About 2 years using the app