Parex Bridge for Xero

Parex Bridge for Xero

Reviews (309)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably automates syncing between Shopify and Xero, accurately pushing and updating orders, invoices, taxes, fees, and multi‑currency data. It handles complex setups like multiple stores, varied payment methods, dropshipping, and COGS journals, saving many hours of manual bookkeeping. Setup is described as easy, performance stable even at high volumes, and support fast, proactive, and highly flexible with custom mappings and backdated syncs.

September 20, 2024

Took me a while to find a good app that will sync shopify to xero, make reconciliation easy and account for tax on overseas sales. I also needed to backdate 1 year of transactions which only cost a fraction of what other apps charge. Customer support is top notch and quick to respond too!

Feliks Skincare
Australia
14 days using the app
Edited October 3, 2024

I have been using this app for years but it stopped working properly recently. It is good app if it works. 2 issues.
1. It converts currency wrong.
It convers USD to CAD when we get USD orders and xero recognize it as CAD again. It converts to USD 2 times.
I sent message to the support several weeks ago but no one response.
2. Finally it stopped to syncing completely from yesterday.
*Thank you for your reply. I searched my inbox for the first inquiry again but cannot find any response my side. If you sent and I din't get it, that would be a problem of google workplace. I need to contact them. Can you send the screenshot of your reply to verify?

Abokichi
Canada
Over 4 years using the app
Parex Technologies Pvt Ltd replied September 18, 2024

Thank you for using our app.

Our team had replied to your email from last month as well.

We are committed to resolving the issues you are facing. Our support team is already in touch with you regarding this.

By default, the orders sync in the store currency and not in the payment currency. We do have a feature where we could setup the order to be synced in the payment currency.

The issue of orders not syncing on that Saturday was a separate issue due to a rate outage in our data centre provider.

Our team is committed to resolving the issues that you are facing. Please let us know about any problems that you might be facing with regards to your order sync.

Thanks & Regards,
Parex Team

September 13, 2024

Seamless. Been using it for more than 2 years and I don't even have to think about it. I've reached out to support a couple of times and they responded quickly, looked into the matter properly and dealt with issues efficiently. I'd absolutely recommend.

Kennedy Parker
Australia
Over 3 years using the app
Edited May 7, 2025

Excellent customer service. We've been using the app for a few weeks now and haven't had any issues with it so far. It provides all the functionality that we need and we haven't had any service interruption issues with it at all. I'm very pleased we chose this app. Customer support is always very quick and any issues are solved quickly.

Blueberry Hill Meals
United Kingdom
11 months using the app
May 29, 2024

The Xero Bridge app makes our book keeping a lot more streamlined, with less fuss. The support team respond quickly to any queries and amend any settings you need changing in a timely manner. Highly recommend this app!

Sorted Skin
United Kingdom
About 2 years using the app
May 13, 2024

The support team have been going above and beyond to amend settings to meet our needs on the new B2B site. With customers paying on credit terms and bank transfer to varying accounts it is a tricky set up and they have helped every step of the way. Thank you everyone!

MujjoB2B
United Kingdom
6 months using the app
Edited April 20, 2024

Found an issue where the order amount was not synced to Xero correctly after removing some items from the order.

Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!

Easy Gadgets Wholesale
New Zealand
3 months using the app
Parex Technologies Pvt Ltd replied March 28, 2024

Thank you for your patience.
We sincerely apologise for the issue that you are facing.
I am the partnerships manager and will take up this issue.
We have already contacted Shopify for this to see the reason for the failure to receive the updates.
Please give us 2-3 days to that we can check this. We will reply to you in the email as well.

March 11, 2024

Excellent support. Very quick response and the app is very easy to use. We use it to transfer Shopify orders to Xero for our B2B invoicing. Would highly recommend.

34 St John Ltd
United Kingdom
27 days using the app
February 29, 2024

The app does exactly what it says and in reality, more. With the number of individual transaction we have, saved me at least an hour a day if not more. The support during set up from Abhi has been fantastic, very quick to respond and clear instructions when we needed to make changes, they have even, in a matter of days, developed the app to cover an area it did not and I just said it would be helpful. Did not expect them to make it happen and certainly not in 2 days. Highly Recommended

The Hockey Centre
United Kingdom
9 days using the app
February 27, 2024

I am new to Xero software so wanted to have an integration of my orders from Shopify which this app was able to provide.
I am most impressed with the speed of customer service and the patience to manually re-sync orders and fees when needed.
Thank you to the team (Mahek). It would be great if you could provide a simpler integrated solution for Afterpay.

Patara-Life
Australia
8 months using the app