Xporter Data Export & Reports

I cannot say enough good things about this app. It is a game changer for us! We make semi-custom clothing and our garments are made to order. It is imperative that we are able to export orders including all the options. Adam worked with me over the phone to create export tables which I input and told him what was and wasn't working right then. I would hear him typing furiously and then a new test table would come over! When I would say, "okay, it's not perfect but I can work with this" he would said "No. Let me make it work exactly how you need it." I was a little concerned about the price until I realized it was the equivalent of 10 hours of work per month and we spend more than that per week on employees getting the orders manually input (with human error). 3 of the 5 apps I am using come from eShopAdmin (also using Admin+ and Gift Reggie) and if they offered the things I need in the other 2 areas, I would be using they as well. Do not let the price dissuade you - it is worth every penny! I would give it 10 stars if I could.

One thing that I must say about this app and its company is the customer support. I'd give five stars just for that. Adam was amazing in answering my questions in a timely manner. No automatic emails to clutter my mailbox, just a nice email with clear cut instructions on how to fix whatever issues I had.
Besides that, the app is EXACTLY what we needed for our store. Can be customized to be anything that you want it to be. Might need a bit of fooling around (or emails to and from Adam :-)) to get the idea of whats going on, but once you get the hang of it, (which took me less than a day) this app is amazing. Thank You

EDIT:
So, after using this app and needng a ton of custom help, Adam was at his best again! the warehouse I needed to send my orders to is using an entire different system. Adam programmed my entire system from scratch and didnt bat an eyelash. Didnt ask for any hidden support fees or anything. And he is always fixing the minor bugs that the warehouse causes within a couple of minutes!!! I would give a 100 stars if possible...

This app is simply amazing. It is powerful, fully customizable to meet most any need and fairly easy to use and navigate once you dig into it and get the basics set up. Even if you do have some issues in navigating or setting up your desired template, Jason and the rest of the team are absolutely amazing, responsive, efficient, knowledgable and function at an exemplary level of speed and communication with the ability to communicate effectively in layperson terms to help you achieve whatever it is you are needing. In my case, I needed the ability to auto generate detailed reports in a specific format based on a number of varying factors and data points pulled directly from orders and the product information within those orders. I needed these reports to be automatically sent to me on a very regular basis of my choosing down to the day of week, hour and minute (it can even go down to the second, if needed). I HIGHLY recommend this company and this App after having worked with the app and their customer service/tech team for going on 2 weeks now from first contact.

We installed the Xporter app to communicate between our Shopify inventory and the software that we use to control our warehouse stock levels. We initially operated it on a B2B platform, configuration with our SFTP was simple & it's been running for roughly a year, unhindered, on a schedule that allows us to control frequency. We were so happy with how the application performed that we again used it on a second store, this time a B2C platform and as such it required a bit more work upon initial installation. This is where Jason and his team came to the fore — The configuration for the second store was more challenging in how we needed the export to be formatted and thus, we needed some custom configuration. Responses were swift even when not reciprocated on our side and Jason solved the issue we were facing whilst neither losing his patience nor willingness to assist despite multiple changes in how we tweaked the CSV output. As far as applications go, it does what we need, but it would be as a result of the exceptional customer service that I'd recommend it for any future projects.

I don't think I would have launched my Shopify store if I didn't come across this app, or at least I would have had huge headaches.

Several months before building our site I reached out to Adam to find a way to export our orders, customized to how our warehouse wanted it. He told me it could be done when many others I reached out to, said it couldn't.

Adam was courteous, friendly and extremely responsive to any question I had, big or small. When we finally launched our store, I reached out to let him know and he had our solution up and running in just ONE day. I am simply amazed at his talent and resourcefulness. Even my warehouse was surprised at the elegance and simplicity of the solution we came up with. Everything is working perfectly and I am so, so happy at the huge weight of our shoulders.

I want to thank Adam and his team for working with us, and for being such a champion to help small businesses succeed. I know I am only scratching the surface with this app for now, as I dig deeper, I know the capabilities will surpass my expectations. Again, this is an app that I cannot do business without.

Great app, even greater support. Very responsive and effective. Thanks to the Modd Apps Team for helping reformat data to our needs.

This is a very powerful tool for everything from simple reports to highly complex, automated reporting. The UX isn't the most intuitive but the support team more than makes up for it though excellent communication and expert issue-resolution.

Three stars feels as middle of the road you can rate, for an incomplete grade. Our company is in a holding pattern involving ping-ponging blame between the app developers to the Shopify support, without a concrete solution being formed. Our customer interaction has been wonderful, but the troubleshooting has not. We would rather have a solution than watching the blame-game email thread, but we are still right where we started. When it works, it works; when it doesn't, it still works but you have to do it three times (Is that too many times? We'll say that is too many times). We want to report that our support rep, Jennylyn, has been great. We hope this is resolved soon, and maybe we shouldn't have been prompted to talk about our experience with this paid app, until you finish fixing the app causing our frustration.

Customer service is great!

great customer service!