Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for selling customized and personalized products, bypassing variant limits and often replacing multiple apps. They highlight flexible option types, powerful conditional logic, and advanced pricing tools for add‑ons and size‑based fees. Setup is quick, styling is easy to match to their brand, and performance is fast and stable. Support is frequently praised as responsive, knowledgeable, and helpful with complex configurations.
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We've experienced nothing but positive results since implementing YMQ Product Options. The app is stable, intuitive, and highly customizable. It allows us to offer product personalization without compromising the shopping experience. The support team is one of the best we've worked with in the Shopify ecosystem. Fast responses and effective solutions every time.
Thank you so much for your amazing review 🌟🙏
We’re truly delighted to hear that you’ve had such a positive experience with YMQ Product Options 🚀✨
Providing a stable, intuitive, and highly customizable solution for product personalization is exactly what we aim for, so your feedback means a lot to our team 😊
We’re especially happy to know that the app helps you offer personalized products while keeping the shopping experience smooth and enjoyable for your customers 🛍️❤️
Balancing powerful customization with great usability is something we continuously focus on.
And thank you so much for your kind words about our support team 🤝✨
Being recognized as one of the best support experiences in the Shopify ecosystem is a huge compliment. We always strive to provide fast responses and effective solutions whenever merchants need help.
We truly appreciate your trust and support 🙌
Thank you again for choosing YMQ Product Options — we look forward to continuing to support your store’s growth and success 🚀❤️
The pricing formula features in YMQ Product Options are incredibly powerful. We needed advanced pricing calculations based on customer selections, and this app handled everything perfectly. The setup was easier than expected, and the documentation was helpful. Whenever we encountered questions, the support team patiently guided us through the process. Outstanding app and outstanding service.
Thank you so much for your wonderful and detailed review 🌟🙏
We’re thrilled to hear that the pricing formula features in YMQ Product Options were able to meet your advanced pricing calculation needs 🚀✨
Helping merchants create flexible and powerful product customization experiences is exactly what we aim for, and we’re happy to know the app handled your requirements perfectly 😊
It’s great to hear that the setup process was easier than expected and that our documentation was helpful 📚💡
We always work hard to make advanced features more accessible and easier to manage.
And of course, thank you for your kind words about our support team 🤝❤️
We’re glad our team could patiently guide you through the process and help whenever questions came up.
Your recognition of both our app and service truly means a lot to us 🙌✨
Thank you again for your trust and support — we’re excited to continue helping your store grow with better customization solutions 🚀❤️
Love this app, super easy to setup and and use. Fab support. Delivers everything it says it does. Thanks for a great app <3
Thank you so much for the lovely review! 🌟❤️
We’re thrilled to hear that you find YMQ Product Options super easy to set up and use! 🚀😊 It’s also wonderful to know that our support team has been able to provide a great experience whenever you needed us 🤝✨
We’re so happy that the app is delivering everything you expected! 🙌💯
Thanks again for choosing YMQ and for your amazing support! <3 ❤️🎉
YMQ Product Options is a reliable and feature-rich solution for Shopify merchants. We can create custom fields, dropdowns, radio buttons, image options, and much more. The flexibility has allowed us to simplify our catalog while offering more choices to customers. Support is excellent and always provides clear instructions. This app has become a core part of our store operations.
Thank you so much for your fantastic review 🌟🙏
We’re truly happy to hear that YMQ Product Options has become a core part of your store operations 🚀✨
Providing a reliable and feature-rich solution that helps merchants simplify their catalog while offering more customization choices is exactly what we strive for 😊
It’s wonderful to know that features like custom fields, dropdowns, radio buttons, and image options are helping you create the product experience your customers need 🛍️💡
We’re always working to provide more flexibility while keeping the setup process simple and manageable.
And thank you for your kind words about our support team 🤝❤️
We’re glad our team has been able to provide clear instructions and helpful guidance whenever needed.
Your trust and support mean a lot to us 🙌✨
Thank you again for choosing YMQ Product Options — we’re excited to continue supporting your store’s growth and success 🚀❤️
Although we have had issues, the team responds quickly and helps resolve them. 5-star to the team.
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐❤️
We truly appreciate your honesty and, most importantly, your kind words about our support team! 🙏😊 We know that issues can sometimes come up, and we’re always happy to jump in, investigate, and help get things resolved as quickly as possible 🚀🤝
Your recognition means a lot to our whole team and motivates us to keep providing fast and reliable support. Thank you for trusting YMQ Product Options! 🌟🙌
I am very disappointed with my experience.
I installed this app to add product options to my Shopify store. Some of the features I needed were only available on the Advanced Plan, so I accepted the free trial to test them.
After spending time setting everything up, I realized the app was not suitable for my store and decided to switch back to the free plan. Unfortunately, there was no clear option to downgrade or cancel the paid plan. I then forgot to remove the app and was later charged for a service that I never actually used.
When I contacted support and explained the situation, I requested a refund, but my request was refused.
Hi,
Thank you for sharing your feedback. We are sorry that your experience did not meet your expectations.
We would like to clarify the situation. You installed YMQ Product Options on May 16 and started the Advanced Plan trial to test the premium features. After the trial period, the app remained installed, and the subscription continued. When you contacted us on June 19 regarding the charge, we reviewed your account and offered a partial refund based on the actual usage period.
We understand that you may have expected a different cancellation experience, and we apologize if the downgrade/cancellation process was not clear enough. We have taken your feedback seriously and are working to make this process easier for merchants.
I am the team manager, and I personally followed up with you after your review to help resolve this issue. We have also offered to process a full refund as a gesture of goodwill. If you have received our message, please reply to us anytime, and I will personally handle your refund request.
We truly appreciate your feedback and hope we can make this right.
Best regards,
YMQ Support Team
This app has made product customization simple and efficient. The option types are versatile, and the pricing rules are flexible enough to handle our business requirements. We especially appreciate the clean design and reliable performance. The support team consistently provides outstanding assistance whenever needed. YMQ Product Options is easily one of the best apps available for Shopify stores.
Thank you so much for your fantastic review 🌟🙏
We’re delighted to hear that YMQ Product Options has made product customization simple and efficient for your business 🚀✨
It’s wonderful to know that the variety of option types and flexible pricing rules are helping you meet your unique business requirements 💡🛍️
We work hard to provide merchants with the flexibility they need while keeping the experience intuitive and easy to manage.
We’re also very happy that you appreciate the clean design and reliable performance of the app ❤️⚡
Creating a seamless experience for both merchants and customers is always one of our top priorities.
And of course, thank you for your kind words about our support team 🤝✨
Providing outstanding assistance and helping our merchants succeed is what motivates us every day.
Being considered one of the best Shopify apps is truly an honor, and we’re incredibly grateful for your trust and support 🙌❤️
Thank you again for choosing YMQ Product Options — we look forward to continuing to support your store’s growth and success 🚀🌟
We love how much control YMQ Product Options gives us over our product pages. The app allows us to build sophisticated customization experiences while maintaining a user-friendly interface. Customers can personalize products effortlessly, which has helped increase conversions and customer satisfaction. The support team is responsive and professional. Overall, an excellent app that delivers great value.
Thank you so much for your wonderful review 🌟🙏
We’re thrilled to hear that you’re enjoying the level of control YMQ Product Options gives you over your product pages 🚀✨
Our goal is to help merchants create sophisticated and flexible customization experiences while keeping everything intuitive and user-friendly for customers, so it’s incredibly rewarding to hear that the app is helping improve both conversions and customer satisfaction 😊🛍️
We’re also grateful for your kind words about our support team 🤝❤️
Providing responsive, professional, and reliable support is something we take great pride in, and we’re always happy to help whenever needed.
Thank you again for your trust, support, and recommendation 🙌✨
We truly appreciate having you as part of the YMQ community and look forward to continuing to support your success for years to come 🚀❤️
We've been using this app for years as a very core pillar of our custom product business. Their team has been wonderful in helping us tweak things throughout the years to evolve and specialize the app as we scale. Would recommend to any business wanting a reliable and simple to configure product option solution.
Thank you so much for your incredible review and for being with us for so many years 🌟🙏
It truly means a lot to our team to hear that YMQ Product Options has been a core part of your custom product business throughout your growth journey ❤️🚀
We're especially grateful for the trust you've placed in us over the years. Watching merchants like you evolve and scale is one of the most rewarding parts of what we do, and we're delighted that we've been able to help fine-tune and adapt the app to support your changing needs along the way 😊✨
Your recognition of our team's support means a great deal to us 🤝❤️
We always strive to provide practical solutions, responsive assistance, and continuous improvements that help our merchants succeed.
Thank you again for your long-term support, trust, and recommendation 🙌
We're honored to be part of your business journey and look forward to supporting your continued growth for many years to come 🚀🌟
Customer service response is amazing and very quick. I have had multiple questions over the last few months and they have resolved everything quickly.
Thank you so much for your wonderful review! 🌟😊
We’re thrilled to hear that you’ve had such a positive experience with our customer support ❤️
It means a lot to know that our team has been able to answer your questions quickly and resolve everything smoothly whenever you needed help 🚀🤝
Providing fast, friendly, and effective support is something we truly care about, so your kind words are a huge encouragement to our team 🙌✨
Thank you again for your trust and support! We’re always here whenever you need us ❤️
