YOYO Loyalty Program & Rewards

YOYO Loyalty Program & Rewards

Reviews (173)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app as a high‑value loyalty solution with a generous free plan and lower‑cost paid tiers. They report strong gains in repeat purchases driven by points, cashback, store credit, VIP tiers, referrals, and birthday rewards, used both online and in‑store. Many also praise built‑in wishlists, back‑in‑stock and price‑drop alerts, easy setup, deep customization, reliable performance, and exceptionally fast, hands‑on support.

June 18, 2026

Always helpful and open to receiving suggestions for improvement. Alva and everyone on the team always help us a lot. So far it has been a great experience.

e se? cosméticos
Brazil
7 months using the app
June 7, 2026

Outstanding Loyalty Platform with Exceptional Support

After evaluating multiple loyalty solutions for our business, we chose YOYO Loyalty and have been extremely impressed with both the platform and the support team.

The app provides everything we need in a modern loyalty ecosystem: points and rewards, cashback, store credit, VIP tiers, memberships, referrals, wishlists, back-in-stock notifications, price-drop alerts, POS redemption, customizable loyalty pages, and customer engagement tools, all in a single platform. This allowed us to avoid using multiple apps while creating a premium customer experience.

What truly sets YOYO apart is their support. A special thank you to Aida, who has been incredibly responsive, knowledgeable, and patient throughout the setup process. She consistently went above and beyond to answer questions, provide guidance, and ensure our loyalty program was configured exactly as needed.

We are currently implementing a multi-tier rewards program with personalized membership cards, VIP benefits, referral rewards, and both online and in-store earning and redemption. YOYO provides the flexibility and functionality required to support our current needs while giving us confidence that the platform can scale with our future growth.

If you are looking for a comprehensive loyalty solution for Shopify with a dedicated support team behind it, YOYO Loyalty is an excellent choice. Highly recommended.

CHEF ALI
Dominica
9 months using the app
March 20, 2026

I absolutely love yo-yo loyalty it has helped my business tremendously. I personally love the fact that it is affordable as they offer free services as to where competitors on here try to charge you for everything. You don't have to worry about that with yo-yo. I'm definitely a long time customer

Carriage Oak Bamboo
United States
3 months using the app
March 20, 2026

So far very good. Excellent support - available straight away and saw it through to completion. Only drawback is the wishlist only selects product not variant - so price stored may not reflect the variant the customer wants if they are using this to budget plan. I chatted with both Aide and Sally and they were both amazing.

JTT Ltd
United Kingdom
About 16 hours using the app
Edited April 24, 2026

It's great working with them, we've really been enjoying using this app as well as our customers! Very straight forward set up and understanding. Great step to integrate in-store and online shoppers. Support chat employees, such as Aida, are very helpful and kind and have worked out any kinks we've run into. Highly recommend! (:

Cashmere & Cobwebs
Canada
3 months using the app
April 28, 2026

the custumer service was exceptional, Aida and Luna do the extra effort, my English is limited they even make a meet to explain me how update the app, now works perfect.

Thank you Aida and Luna.

Balloon Fantasy and Piñatas
United States
6 months using the app
Edited April 28, 2026

Very Helpful getting me set up with points! Willing to go extra mile to help out, and with tech support!

RC Adventures, LLC
United States
4 months using the app
April 26, 2026

Ben was very helpful and quickly installed the wishlist icon in my store header. Great support, thank you!

Posh Bear Au
Australia
About 2 hours using the app
July 27, 2026

Alva is so helpful, good plugin.

moodylenses
Hong Kong SAR
4 days using the app
April 23, 2026

Setting up the app so far has been easy, and the only issues I had were quickly resolved by Ben through live chat.

HeroHaven
Cyprus
3 months using the app