Zapiet ‑ Product Options
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Reviews (32)
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Love it, we had this idea where we wanted people to send us a picture for us to print on their tins, and it was a mess asking at checkout to send it via email etc etc. when i found out about product options, where you can simply upload the pic on the pdp!? amazing. great work again from the zapiet team.
Hi Simon,
Thank you for taking the time to leave us such a great review! It is awesome to hear that Product Options was able to provide the solution your store needed.
If you have any further feedback or need any assistance, please reach out!
Best wishes,
Kitty
Downloaded the app to use and try, had some issues in the beginning, and since have loved the app. They went out of their way to create and release the toggle option and was operational within 2 weeks. They've gone over the top to make our shop work seamlessly with other apps, especially their sister app - Zapiet Pickup and Delivery. I am hopeful they get a bulk add option when you need to add a bunch of options. Excited to see what other options they come up with in the future.
Hey Monte,
Thank you so much for updating your review to 5 stars!
We're thrilled to hear you're giving the app another go, and we’re glad we could help resolve the initial issues you faced. We really appreciate your feedback on features like a toggle and bulk options—our team is working on improvements and will keep you updated.
Let us know if we can assist with anything else in the meantime!
- Klaudia from Senior Support
Fantastic app – easy to use, great functionality, and above all, top-notch customer service. An easy five stars!
Hi Nick,
Thank you for leaving such a lovely review. It has been a pleasure working with yourself and the extended Amy's team to get the store set-up. It is great to hear that you have found Product Options easy to use so far and I look forwards to seeing the store continue to grow!
We are always here if you need anything down the road.
Best wishes,
Kitty
I love using Zapiet apps. It's a bonus that their support team is so proactive and friendly (thank you Betty!)
Hi Jodie!
Your feedback made our day! We’re so glad you enjoyed your experience and always feel free to chat with us anytime you need a hand!
Best regards
Betty
Awesome app and Betty is very helpful!!
Hello Emily,
Thank you so much for your wonderful feedback! It truly means a lot to us. I'm glad I could assist you with product options. Please don't hesitate to reach out anytime you need help. We're here for you!
Best wishes,
Nandita
Always a dream to work with Jessica! She's such a lovely spirit, but also amazingly resourceful. I find myself wanting to contact support just to pick her brain. lolol
Hi Tammy,
Thank you very much for your review and very kind words!
It's always a pleasure chatting with you and feel free to pick my brain anytime!
Cheers,
Jessica
I just started using this app, and encountered some minor issues. I have to say the live chat support is magnificent. I am always of the thought that an app may experience issue(s), and that's fine, but it's the support (live chat as opposed to raising tickets/sending emails) that makes me decide if I should take the leap.
Thumbs up for Zapiet Product Options for the amazing live chat, super quick support and response time.
Hi Jared,
Thank you so much for taking the time to write a thoughtful review!
It was truly a pleasure assisting you with our Zapiet - Product Options app and ensuring the minor issues were promptly relayed to our team.
We’ve got your back anytime—so don’t hesitate to reach out if you ever need a hand.
Wishing you all the best with your store!
Warm regards,
Krystabel
Their support is exceptional. The app is great but its the after sales that matters the most.
Hey there!
Thank you so much for your kind words! It was a pleasure assisting you. If you ever need anything else, don’t hesitate to reach out! We’re always here to help!
Warm regards,
Betty
Stephane was incredibly helpful and fixed more than just one issue with my store. I couldn't recommend his work and his customer service more.
Hi Erin,
Thanks a bunch for that incredibly nice review!
It was a real pleasure helping you get our Pickup + Delivery and Product Options apps working on your site.
And should want any further help or guidance, you can count on me and my team to be there for you!
-Steph
I had an issue with the app not working with my store. As soon as I reached out to them, they had some on it. It was a little more complicated that we 1st thought. The had it fixed by the next morning! Thank you.
Hi there!
Thank you for the lovely review, I really appreciate it! It was a pleasure helping you out with our Product Options app.
If you need any assistance in the future don’t hesitate to reach back out here. We will be happy to help again!
Best,
María
