Reviews (598)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.
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Very easy to install and use. Customers find it easy to use, as well, and it collects great analytics based on their responses.
Intuitive and easy to use. Zigpoll seamlessly integrates with our technology stack and customer service is outstanding!
Great Tool For Gathering Data and Great Support From Jason and the team- they are always really helpful and responsive
great customer service - we had problems with subscription pricing yet Jason offered solution promptly
Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Great post-purchase survey app with very responsive support
We use Zigpoll for a simple post-purchase attribution survey in our Shopify store (“How did you hear about us?”). The setup offers a lot of flexibility, including custom answer options, multiple columns and good integration with the Shopify Thank You page.
I also contacted support with a question about the free plan limits and received a very quick and helpful response directly from the founder, which I really appreciated.
One thing that could be improved is the styling of the Shopify post-purchase block. Zigpoll offers several color and background options, and the selected colors are visible in the Zigpoll preview, but not all of them seem to carry over to the actual Shopify Thank You page. For example, I was able to select a pink/accent appearance in the preview, while the live Shopify page remained limited to white/grey background styles. But maybe that was just my mistake.
Overall, a very useful app with a lot of customization options and great support.
Outstanding customer support. The app itself is very helpful and offers lots of insights and features. Would recommend!
Fantastic app that does exactly what it needs to at a reasonable price! The support team is great as well and will help troubleshoot any issues, highly recommend!
Easy to navigate and extremely helpful customer service! Highly recommend.
