Zipchat Chat IA, Chat en Ligne
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
Avis (209)
Affiner
-
Par note
I'm in the process of launching a new Shopfiy store and the Zipchat team is helping me a great deal with prepping the AI agent for our launch in August 2026. Thanks for the support Vasco.
Thanks so much! Exciting times with the launch coming up, and we're happy to help you get the AI agent ready for the big day. Vasco will be glad to hear the shoutout. Here's to a great launch in August! 🙌
Great onboarding with the team thanks to Anel for the great explanations ! cant wait to work more with you guys
Super applicazione, molto facile da installare e gestire. Super orientata alla vendita!
Grazie mille! Facile da gestire e con un occhio sempre alle vendite... esattamente come piace a noi! 🙌
Zipchat is user friendly, easy to understand and simple to implement. We were live with 3 brands in less then a day. Up to speed: They add new features that are actually useful quite often. It's really worth to check the changelogs. I definitely recommend it Zipchat!
Thanks so much! Three brands live in under a day is seriously impressive, love to hear it. And great shout on the changelogs, we work hard to make those new features genuinely useful. Thanks for recommending us! 🙏
We tested Zipchat extensively, had a video call with support, set everything up according to the help section, and tried to optimize it over time. In summary, Zipchat probably works very well with mainstream shops, but less well with niche shops like ours. In fact, we lose potential customers every day who are “put off” by the AI's responses. Despite extensive subsequent response corrections as specified by the app, we were never able to stop this. We had the impression that these corrections were simply not taken into account.
According to support, instructions must be accommodated in the very limited text field, which—according to support—is possible, but we were unable to do so in a way that allowed the AI to advise properly. The random suggestion of products is a lottery game, not a targeted action, so even when potential customers specifically ask for products for men, they are given random suggestions – so far, nothing specifically for them, even though it is explicitly stated in the product descriptions. Support kindly offered to put together customized instructions for us, which we unfortunately never received. We have therefore paused the chat in order to avoid losing more customers. We will cancel before the next renewal unless there is an update that significantly improves the situation.
Update, one month later: So far, I’ve only received empty promises. I canceled the app so I wouldn’t have to pay the monthly fee again for nothing. Too bad, because the app sounded promising.
Thank you for taking the time to lay this out in such detail. We won't sugarcoat it: this isn't the experience we want anyone to have, and we're sorry we fell short, both with the product fit for your niche and, just as importantly, with the follow-through we promised and didn't deliver.
The custom instructions you were offered and never received should have reached you. That's on us, and we understand why the empty promises eroded your trust.
Your feedback on product suggestions and the limits of the instructions field is genuinely valuable, and we'd like the chance to act on it properly. If you're open to it, reach out to us directly and we'll escalate your case to senior product and success team members, no generic responses, no handoffs that go nowhere. Even if you've already canceled, we'd value the opportunity to better understand your niche use case and show you what we've improved.
Either way, thank you for giving Zipchat a real, thorough try. That you wanted it to work comes through clearly, and we're sorry we didn't meet you there.
Excellente solution en place depuis quelques semaines et qui est véritablement un outil dont il nous serait difficile de nous passer, aussi bien en avant-vente qu'en après vente ! Super job
Wir sind absolut begeistert vom KI-Agenten von Zipchat!
Der Sales Agent ist wirklich genial und hat unsere Website auf ein komplett neues Level gehoben. Seitdem er im Einsatz ist, werden Besucher viel gezielter abgeholt, Fragen sofort beantwortet und Interessenten deutlich effizienter durch den Funnel geführt.
Was uns besonders beeindruckt:
Extrem schnelle und präzise Antworten
Klare Verkaufsführung ohne aufdringlich zu wirken
Spürbar mehr qualifizierte Leads
Deutlich höhere Conversion-Rate
Der KI-Agent arbeitet wie ein echter Top-Sales-Mitarbeiter – nur rund um die Uhr verfügbar. Unsere Kunden fühlen sich sofort verstanden und professionell betreut.
Für uns ist Zipchat ein echter Gamechanger im Online-Vertrieb. Wer seine Website nicht nur informativ, sondern verkaufsstark machen möchte, sollte diesen KI-Agenten unbedingt einsetzen. Absolute Empfehlung!
Vielen Dank für diese begeisterte Bewertung! Ein KI-Agent, der wie ein Top-Verkäufer arbeitet, nur eben rund um die Uhr... genau das ist das Ziel. Mehr qualifizierte Leads, höhere Conversion und Kunden, die sich verstanden fühlen: besser geht's kaum. "Gamechanger" hören wir natürlich besonders gern! 🙌
Very good value !
Works well if you train it well, add manual corrections of first 100 conversations and then it delivers very good value on 95% of cases !
Excellente application !
Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + !
Je recommande les yeux fermés !
Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!
Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!
