Zipchat AI챗봇 & 라이브챗 고객센터 상담

Zipchat AI챗봇 & 라이브챗 고객센터 상담

리뷰 (209)

전체 평점
4.9
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2024년 9월 25일

Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!

B.L
영국
앱 사용 기간 14일
답글 ZIPCHAT INC개 2024년 9월 27일

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

2024년 8월 5일

Der Chat-Bot wird von unseren Kunden sehr gut benützt und die Antworten sind auch soweit in Ordnung. Wir mussten noch die eine oder andere Anpassung machen. Dies konnten wir entweder selber machen oder der Support war sehr schnell.

SPONSER SPORT FOOD AG
스위스
앱 사용 기간 4개월
2024년 7월 2일

Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.

Dalfilo UK
이탈리아
앱 사용 기간 12일
답글 ZIPCHAT INC개 2024년 7월 3일

Hello There,

Thank you for your positive feedback!

All the Best,
Zipchat AI - Support Team

2024년 6월 23일

Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.

Naturalistic Products
영국
앱 사용 기간 4개월
답글 ZIPCHAT INC개 2024년 6월 24일

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

2024년 6월 20일

completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend

TUFFRING
미국
앱 사용 기간 9개월
답글 ZIPCHAT INC개 2024년 6월 24일

Hello There,

Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

2024년 6월 14일

Ero molto restio sul fatto che ZipChat potesse effettivamente aiutarci nella gestione delle domande dei clienti del nostro e-commerce e invece mi sono dovuto ricredere. Riesce a gestire le domande, dare risposte utili e sensate e c'è eventualmente la possibilità di modificare le risposte per le chat successive. Ottimo lavoro!

B-Exit top shop online
이탈리아
앱 사용 기간 대략 1개월
답글 ZIPCHAT INC개 2024년 6월 15일

Grazie mille 🙏 Siamo contenti che il prodotto sia al di sopra delle aspettative. Continueremo a migliorarlo per aiutare sempre più brands.

2024년 6월 14일

This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.

Police Lifestyle
이탈리아
앱 사용 기간 3개월
답글 ZIPCHAT INC개 2024년 6월 15일

Thank you for your review! New features coming soon :)

2024년 6월 13일

ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!

ParfumGroup
독일
앱 사용 기간 3개월
답글 ZIPCHAT INC개 2024년 6월 24일

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful.

Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

2024년 6월 12일

I recently started using ZipChat.ai to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions.

A special shoutout to Luca from ZipChat, who was exceptionally helpful in getting everything set up correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient.

Overall, ZipChat.ai has significantly improved my customer service experience, and I highly recommend it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

SANT LECLÈRE
아일랜드
앱 사용 기간 대략 1시간
답글 ZIPCHAT INC개 2024년 6월 13일

Thanks a lot, really appreciated 🙏

2024년 6월 12일

One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.

Korendy Türkiye
터키
앱 사용 기간 7개월
답글 ZIPCHAT INC개 2024년 6월 13일

Thanks a lot, really appreciated 🙏