Zipchat AI챗봇 & 라이브챗 고객센터 상담

Zipchat AI챗봇 & 라이브챗 고객센터 상담

리뷰 (209)

전체 평점
4.9
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  • 평점의 96%가 별 5개입니다
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2026년 2월 2일

We have turned ZipChat into our customer service and sales agent. Increased sales and decreased customer interactions with our staff. We have increased sales, lowered overhead and our customers are getting fast accurate information.

Terps USA - https://terpsusa.com/
미국
앱 사용 기간 11개월
2026년 4월 2일에 편집됨

I absolutely love Zipchat.ai and it is really working wonderfully as I train the assistant! Responds realistically, in the tone of my business. I'm able to make corrections if there is anything I want to change and will help me focus on other things. Carlo, Alessandro, Jean, and the team at Zipchat have been exceptional at helping me through the processes. Great investment.

Epic Era Tees
미국
앱 사용 기간 3개월
2025년 11월 19일

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

BetterTan
미국
앱 사용 기간 1년 초과
2025년 11월 6일

We have been using ZipChat for around 2 months now and I have to say, it's really impressive. Even 'out of the box' the AI does a fantastic job of responding to customers questions, making recommendations etc. and the responses are far superior to a lot of 'chatbots' I have come across, even for huge corporates. There are then several ways you can train the AI through simple steps to make it even better, and the app has some fantastic features to help you make the most of its capabilities.

The level of support has also been second to none. Alessandro has been super helpful in helping getting everything set up and providing advice on how to get the most out of the app.

Overall a fantastic app and amazing support. Really exited to see what it can do over time as it continues to learn and we can really start to embed it as a member of the team.

Alfresco Chic
영국
앱 사용 기간 3개월
2025년 11월 3일

Exceptional product. Thank you Zip-Chat team. Been using ZC for four weeks, and the AI has over 600 replies, with a conversion rate of 20% and average spend of £130.00GBP. The AI has learnt very quickly the product range and its incredibly helpful, efficient and cost-effective. Anyone not using ZipChat is losing out on incredible value.

The Dog-G8 Company
영국
앱 사용 기간 대략 1개월
2026년 2월 4일에 편집됨

Zipchat is incredibly easy to set up and integrates perfectly into our workflow. The interface is clean, intuitive, and works flawlessly from the start. We also appreciate how responsive and accessible the support team is (Alessandro): quick answers and real help when needed. Highly recommended this chatbot.

Vaonis
미국
앱 사용 기간 4개월
2025년 10월 15일

After a long search for the right AI chat solution for our store, we finally found Zipchat ***and it’s been outstanding***. We even considered custom-developing our own tool because nothing else out there met our needs, but Zipchat exceeded every expectation. The setup was seamless, the AI performs impressively well, and the support team has been phenomenal: quick, helpful, and genuinely committed to our success. After using it for the past month, it’s clear Zipchat is a first-class solution both in functionality and service. Highly recommended!

Lotz Outdoors
미국
앱 사용 기간 19일
2025년 9월 5일

Fantastic Customer Support and AI Performance at ZipChat!

We've had stellar experiences with ZipChat's customer service—always responsive and helpful when needed. Additionally, the app's AI chat feature is a standout, offering accurate responses and proactive sales initiatives. Highly recommend for efficient and effective communication needs!

Buy Me Japan
일본
앱 사용 기간 1일
2025년 8월 14일

Dopo aver testato numerose soluzioni per la live chat sul mio e-commerce, posso dire con certezza di aver finalmente trovato l’app giusta: Zipchat.

L’intelligenza artificiale integrata è davvero ben sviluppata: risponde in modo preciso, contestuale e naturale alle domande dei clienti, migliorando concretamente l’esperienza utente sul sito.

La configurazione è rapida e intuitiva, anche per chi non ha competenze tecniche avanzate. In pochi minuti è possibile avere un’assistenza automatizzata perfettamente funzionante e collegata al proprio catalogo.

Un punto a favore importantissimo: il supporto clienti è eccellente. Sempre disponibili, reattivi e pronti a fornire assistenza efficace in caso di dubbi o personalizzazioni.

Consiglio vivamente Zipchat a chi cerca una soluzione di assistenza clienti realmente basata sull’Intelligenza Artificiale, affidabile e professionale.

AB Medical
이탈리아
앱 사용 기간 1일
2025년 7월 24일

Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!

Shelly Europe
불가리아
앱 사용 기간 대략 1개월