One Click Upsell ‑ Zipify OCU

One Click Upsell ‑ Zipify OCU

Reviews (569)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts revenue and AOV through high‑converting pre‑ and post‑purchase funnels, including thank‑you page offers. Many report quick setup, strong templates, and clear analytics that separate upsell impact from baseline sales. A/B testing and per‑product targeting are frequently praised, as are on‑brand design options. Support is described as fast, proactive, and hands‑on, with extra educational content seen as a valuable bonus.

March 31, 2025

It feels like getting taxed. The usage fees are outrageous, 500 dollars + a month just for 10000 in revenue. Its insane, im moving to reconvert, i calculated it and they only have 150 in fees for the same amount of revenue.

DriveView
United States
3 months using the app
Zipify Apps replied April 2, 2025

Hi there, thanks for taking the time to share your feedback—we genuinely appreciate it.
We noticed you’re still using the app, and we’re glad to continue supporting your store. We also wanted to clarify a couple of things about our pricing to ensure there’s no confusion:
For stores generating $10K/month in upsell revenue, the correct tier is $399/month, and for those just under $10K, it’s $199/month. There are no additional usage fees beyond that. If you’re seeing different charges, we’d love to look into it with you to ensure everything is correct.
Our goal is to deliver a platform that increases your revenue far beyond the cost of the app. If there’s anything we can do to improve your experience or if you'd like help optimizing your results, please don’t hesitate to reach out at help@zipify.com.

Team Zipify

January 23, 2025

I was a bit nervous when downloading the app because I thought it would be super complicated to set everything up. But no! It was incredibly easy. I did have some confusion, but I just sent a message to the support team, and they responded right away! Chris and Taka were amazing, they took care of everything, helped me out, and made sure my funnel was completely set up. 100/10 app and service!

Bloom'e
United States
3 days using the app
Zipify Apps replied January 29, 2025

Dear Bloom'e,
Thank you for your fantastic review! 😊 We totally understand that setting up a new app can feel overwhelming, so we're thrilled to hear that the process was easier than expected. Chris and Taka will be so happy to know they made a difference in your experience! 🚀 If you ever need anything else, we’re always here to help. Enjoy optimizing your funnels, and thanks for being an awesome part of our community! 💙

Team Zipify

January 2, 2025

This is a pretty robust app that has definitely increased our sales. If you’re looking to increase your average order value, this is the one to do. The software works pretty seamlessly and I haven’t really needed support. I use post purchase upsells and pre-purchase up sells, and a really works seamlessly in the store.

ibodycare
United States
10 months using the app
Zipify Apps replied January 6, 2025

Dear ibodycare,
Wow, thank you for such an amazing review! 🚀 We’re thrilled to hear the app is boosting your sales and running seamlessly for you. Post-purchase and pre-purchase upsells for the win! 💪 Here’s to even more success!

Team Zipify

September 20, 2024

One Click Upsell is amazing. I've increased my profit since implementing funnels for Pre-Purchase, Post-Purchase, and Thank You pages.

Evan Graver
United States
2 months using the app
Zipify Apps replied September 23, 2024

Dear Evan Graver,
Thank you for sharing your experience! We’re so excited to hear that One Click Upsell has helped boost your profits with Pre-Purchase, Post-Purchase, and Thank You page funnels. 🎉 Keep up the great work, and we’re here if you need anything along the way. 🚀

Team Zipify

September 11, 2024

Can't recommend this app. Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items. We were able to reproduce this issue on our own repeatedly. Kind of a joke. Then we noticed one of the upsell items wasn't successfully adding.

We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work. Overall I feel like we were a very low priority for them and I don't feel like they cared much to read our report of the issue carefully, or take it very seriously. For what they charge per month plus their commission, the service was totally unacceptable.

DashSkin
United States
5 months using the app
Zipify Apps replied September 20, 2024

Hi there!

My name is Chris and I am Customer Support Manager here at Zipify. I wanted to quickly address the issues presented. For issue one- “Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items.”

We were unable to confirm this issue and sought more information to troubleshoot the issue. When we did not hear back for 48 hours we sent a follow up email. We received a response two weeks later which caused the delay. Our Support team responds to all incoming emails/messages on the day they are received. As far as the issue presented, we have protections in place that prevent discounted items from being purchased if the trigger item is removed. We did not see any evidence in our logs of that behavior.

For the second issue presented:

“Then we noticed one of the upsell items wasn't successfully adding.
We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work.”

We were able to confirm this bug that was unique to your store’s setup. Our Dev team applied a custom fix within 4 days that would prevent this behavior from reoccurring regardless of browser.

We apologize your experience with OCU wasn’t what you were expecting. I think the crux of the misunderstanding here was waiting on additional information for an extended length of time. We wish you and your store all the success moving forward.

Edited September 4, 2024

updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support

Lizzy James
United States
5 months using the app
Zipify Apps replied September 16, 2024

Dear Lizzy James,
Thank you so much for updating your review! 🙏 We're glad to hear that the glitch was resolved and that you're happy with the support you received. Ezra's dedication to educating merchants and Brittany’s help on the demo call really reflect the heart of what we aim to do—provide top-tier service and support. You’re absolutely right—no system is perfect, but we’re committed to being there swiftly when needed. Thanks again for your trust in Zipify, and we’re here whenever you need us! 🚀

Team Zipify

August 6, 2024

I am new to oneclick upsale and had some questions on the set up a funnel. The support was quick and helped me set up two funnels. A good add on to my website and is already helping me raise my ACV.

Harvest Array
United States
20 days using the app
Zipify Apps replied August 15, 2024

Dear Harvest Array,
Welcome to the OneClickUpsell family! 🚀 We're thrilled our support team could help you set up those funnels. It’s awesome to hear they’re already boosting your ACV—here's to even more growth! 💪😊

Team Zipify

July 17, 2024

I've had to reach out to customer service multiple times, and they have always helped me get to the bottom of every issue I've had.

I've noticed that the problem has never been with Zipify itself, but with random technical things that are just above my ability to figure it out myself (I'm kinda tech savvy but I definitely have my limits).

My husband who is in tech is usually trying to help me troubleshoot, and he's always blown away by Zipify's customer service. He says the depth of customer service they provide is unheard of in the tech world at this price point.

They're fast, responsive, patient, and very thorough.

Thank you, Zipify team!

Evergreen Planner
United States
8 months using the app
Zipify Apps replied July 29, 2024

Dear Evergreen Planner,
Thank you for the fantastic review! 🌟 We're beyond happy to hear that our customer service has been able to help you with every issue, no matter how tricky. It's great to know that even your tech-savvy husband is impressed with our support. We pride ourselves on being fast, responsive, patient, and thorough. Your kind words mean the world to us. Thanks for choosing Zipify! 🚀

Team Zipify

July 12, 2024

One of the best Biz decisions I've made in a long time!! I hesitated for years to get this. Why? I wasn't sure if it was worth the monthly fee + commission. Let me tell you...Its worth it! The old saying goes, you gotta spend money to make money. The amount of extra revenue I have made over the first moth, far surpasses what I've spent. Don't hesitate to install this. Super easy to configure . All star stellar support team and incredible helpful instructions all the way thru the journey. Honestly a win - win!!

Stevia Select
United States
2 months using the app
Zipify Apps replied July 29, 2024

Dear Stevia Select,
Wow, thank you for the amazing review! 🌟

We're happy to hear that choosing our app has been one of your best business decisions. It’s fantastic to know that your extra revenue has far surpassed the cost in just the first month. We’re glad you found the setup easy and our support team stellar. Here’s to many more wins together! 🚀

Team Zipify

June 26, 2024

I've been using this app for only 1 week.

What I like about this app:
1. Easy to set up
2. Great customer service
3. Works well over all

What could be improve:
1. more freedom of choosing colors that matches our brand for the post offer form (star ratings + % saving)

La Marcotterie
Canada
3 days using the app
Zipify Apps replied July 5, 2024

Dear La Marcotterie,
"Thanks for the fantastic feedback! 🌟 We're happy to hear you're loving the easy setup and great customer service! 😊 We appreciate your suggestion about color options and will definitely look into it. Stay tuned for more updates! 🚀✨"

Team Zipify