Reviews (361)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app dramatically cuts bookkeeping time by automating journal entries and reconciliation, especially for high‑volume, multi‑channel stores. They highlight reliable integrations with Shopify, Amazon, Etsy, PayPal, Stripe, and Walmart into QuickBooks, Xero, and Sage, plus strong multi‑currency support. Many value the clean, accurate reporting, guided setup, and responsive, hands‑on support, often calling it a cost‑effective “game changer” versus native connectors or extra staff.

June 16, 2024

I needed some clarification and Ling was great in helping me fix a problem. Thanks Ling.

Reid Cycles
Australia
About 1 year using the app
A2X Software Limited replied July 3, 2024

Thank you for your kind words, Reid Cycles! Ling is a brilliant team member and we’re happy to hear she helped solve your ecommerce problems. We’ll be here when you need us :-)

June 12, 2024

Response from customer service was almost instant, and the problem I had was sorted out very quickly and efficiently. Even the follow-up email was right on the money!

Muse Art Gallery
New Zealand
About 3 years using the app
A2X Software Limited replied July 3, 2024

Thank you for taking the time to share your feedback with us! We love to hear your experience and the follow up was right on the money! Cheers to quick and efficient ecommerce accounting!

June 7, 2024

Couldn't be happier as a shopify operator and my accounting firm is very pleased as Quickbooks Plus users. The only time we had an issue we contacted support and got a response right away. Ling Lee from A2X took great care of us and I'm confident in their team and this solution going forward.

SAMi - The Sleep Activity Monitor
United States
8 days using the app
A2X Software Limited replied July 3, 2024

SAMi - we’re happy A2X makes you happy! Ling is an amazing team member and we’re thrilled that she took great care of you! We appreciate your support and kind words :-)

June 4, 2024

A2x support team always helps me whenever there are problem with the payouts

prepaid.gift
Australia
18 days using the app
A2X Software Limited replied July 3, 2024

Thank you for taking the time to share your feedback with us! Our support team is always happy to help solve any problems. We’ll be here when you need us :-)

June 3, 2024

Great integration and AWESOME customer support - super quick to respond anytime I have questions!

Cette
United States
4 months using the app
A2X Software Limited replied July 3, 2024

Cette - thank you for the AWESOME review! We appreciate your support - we’ll be here when you need us :-)

May 10, 2024

Very impressed with how personalized the customer service is! I had some account issues and I was able to schedule a one-on-one session with tech support to fix everything live. I really appreciate how on top of things they are! Elspeth and Jessica are the best!

Cooking Gift Set Co.
United States
Almost 4 years using the app
A2X Software Limited replied July 3, 2024

Thank you for the thoughtful review! Elspeth and Jessica are indeed amazing team members and we love to hear that they made your experience stress-free! Cheers to happy ecommerce accounting!

April 26, 2024

Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.

Faithfull the Brand
Australia
About 2 years using the app
A2X Software Limited replied July 2, 2024

Thank you for the thoughtful review! We are thrilled that you are happy with A2X and our amazing support team! We’ll be here when you need us :-)

April 23, 2024

The support setup team was great to work with. They made time to provide support, did so in a friendly manner and were very knowledgeable.

Milliways
United Kingdom
14 days using the app
A2X Software Limited replied June 28, 2024

Milliways - thank you for the kind words! We appreciate your support and are always happy to help! If you ever need further assistance, please don’t hesitate to reach out :-)

April 17, 2024

Jess is brilliant and has provided so much help over the last few weeks, always goes above and beyond!

Pangea Sculptures
United Kingdom
3 months using the app
A2X Software Limited replied June 28, 2024

Thank you for taking the time to share your feedback with us! Jess is indeed a brilliant team member and we love to hear that she was able to help! We’ll be here when you need us :-)

April 15, 2024

Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.

IronSupports
United States
Over 1 year using the app
A2X Software Limited replied June 28, 2024

We love to hear that A2X is making your accounts easier to handle! We’ll be here when you need us. Cheers to automated and efficient ecommerce accounting!