Reviews (361)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app dramatically cuts bookkeeping time by automating journal entries and reconciliation, especially for high‑volume, multi‑channel stores. They highlight reliable integrations with Shopify, Amazon, Etsy, PayPal, Stripe, and Walmart into QuickBooks, Xero, and Sage, plus strong multi‑currency support. Many value the clean, accurate reporting, guided setup, and responsive, hands‑on support, often calling it a cost‑effective “game changer” versus native connectors or extra staff.

April 7, 2024

I just start working for my company and this is my first time using A2X.
I am very impressed with the way how is set up.
and the support staff are wonderful. they will reply to you after few minus and they show you how to do it or fix the problem in an easy way to understand.

Original Kit Co
Australia
5 days using the app
A2X Software Limited replied June 28, 2024

Thank you for sharing your positive feedback! Our support team is committed to providing a gold standard customer experience and we’re happy to hear we’ve exceeded your expectations! Happy ecommerce accounting :-)

March 19, 2024

great experience with onboarding. Victoria was amazing!

MidtownUmbrellas.com
Canada
7 days using the app
A2X Software Limited replied April 7, 2024

Thank you! We're really pleased to hear that you had a great experiencing with onboarding. And we agree, Victoria is amazing!

March 19, 2024

We have used the system for some time now and having just needed some assistance, I cannot praise the support highly enough. Really took the time to understand the problem and worked with me throughout all the steps - showing great patience and knowledge.

Really impressed and thoroughly recommend!

Leyton Orient Club Shop
United Kingdom
Almost 3 years using the app
A2X Software Limited replied April 7, 2024

Thank you for sharing your positive experience. Our primary goal is to provide reliable and efficient solutions that make your life easier, and our support team is here to help you achieve that goal. If you ever need any assistance or have any questions, we're here to help!

February 29, 2024

I always receive prompt and efficient service from the support at A2X, and couldn't run my business without this software.

www.pet-tags.co.uk
United Kingdom
Over 1 year using the app
A2X Software Limited replied March 17, 2024

We couldn't be happier to know that our software is helping you take care of business. Your success is our success, and we're dedicated to providing top-notch service to ensure that you can focus on what you do best – running your business!

Thank you for your continuous support and feedback. And, if you need any assistance in future, we've got your back!

February 29, 2024

Great customer service. The app is sometimes glitchy with saving new costs, but they're service department is very helpful, friendly and available!

Fiber Circle Studio
United States
About 4 years using the app
A2X Software Limited replied March 17, 2024

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a great experience with our customer service team! 👏

We're sorry to hear about the glitches you encountered with saving new costs on the app. Rest assured, we're constantly working to improve our software to ensure a seamless experience for all our users.

In the meantime, we're committed to providing friendly, helpful, and available support whenever you need it. Thank you for choosing A2X - we appreciate your business!

February 29, 2024

We have loved our experience with A2X. Victoria Port walked us through the onboarding process and was so helpful. She answered all of our questions and make it clear on how we can contact her for any future questions.

JOJO's Chocolate
United States
3 days using the app
A2X Software Limited replied March 17, 2024

Thank you so much for sharing your feedback with us.

We are thrilled to hear about your positive experience with A2X and Victoria Port. Our team works hard to provide top-notch service, and we are glad that Victoria was able to assist you through the onboarding process seamlessly.

If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We are here to support you every step of the way.

February 27, 2024

Prompt and helpful customer support. Thanks!

Beantown Bedding
United States
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thanks so much for the review! We're thrilled to hear that you're happy with our system and support. If you ever need anything, just give us a shout - we're by your side.

February 22, 2024

Great experience using this app - very easy to create journal entries for revenues and COGS on a multitude of platforms. Customer support is great, they are always helpful.

Dragonwing
United States
Almost 2 years using the app
A2X Software Limited replied March 17, 2024

Thank you for the feedback! We're thrilled to hear that you're finding A2X a breeze to use for your journal entries and that our support team has been there to lend a hand.

If you ever need any assistance or have any questions, don't hesitate to reach out - we've got your back. Thanks again!

February 14, 2024

I've had a great experience with A2X. The integration with Shopify works well and the support team is amazing. I would highly recommend!

CONTROL Gallery
United States
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thank you so much for taking the time to share your experience with A2X! We're thrilled to hear that our Shopify integration is working well for you and that our support team has been amazing. High five 🙌

We truly appreciate your recommendation and we're delighted to have you as part of the A2X family. Here's to more seamless accounting and continued success with your ecommerce ventures!

January 31, 2024

Great app. This saves me so much time bringing in data from Shopify to Quickbooks. Also, Chun at support is awesome! He was able to help me troubleshoot my issue right away.

Candy Warehouse
United States
10 months using the app
A2X Software Limited replied March 17, 2024

Thank you so much for this great review! Our team is dedicated to providing top-notch assistance to our users, so we're especially glad to hear that you had a great experience troubleshooting with Chun. We're here for you whenever you need us. Thanks for choosing us as your e-commerce accounting solution - we appreciate you :)