A2X – QuickBooks (QBO) & Xero

Awesome support from Ling and the team A2X. Thank you

I recently installed an enhanced MRP software integrated with QBO. As a result, I needed to upgrade the e-com revenue software and add functionality to reconcile Shopify and Amazon transactions into QBO. I did an extensive review of several software products. The assessment included many questions to A2X, mainly via their incredible messaging system which was VERY helpful. I decided to purchased A2X because I felt that it had, by far, the best functionality.

The installation and mapping of A2X was very straight forward. But at first, I was having trouble getting the reconciliations to work, so I was a bit spectacle. Then I had the onboarding call and in 30 minutes they unlocked the full potential of the A2X functionality.

A2X has created a truly remarkable software product. The reconciliation process is a complete game changer for our company. A2X is going to save us many hours of time each month! The A2X support, using the messaging system, is very good at promptly answering any ongoing questions, of which I have had few!

I’m so happy with my decision to purchase A2X! I strongly recommend A2X as a total solution to tracking and reconciling e-com revenue transactions.

This app has saved me hours and hours of work, putting invoices onto my accounting systems Sage. It links my shopify sales and inputs all the data into sage and allows me to allocate deposits in seconds. Also the A2X support team are amazing, they are always on hand and responsive to every question and have talked me though the whole process. A specail thank you to Nora and Doloras who have helped me no end.

First I must say the software is amazing and any small business owner should use it. I quickly was able to connect all my JerkyNSpice channels quickly on my own, until I started Shopify which was done a bit differently and I kept getting stuck. Andrea in support was nothing short of amazing and quickly helped me troubleshoot the issues. One was even one she had never seen (feel those always happen to me! :)) but we quickly set up a shared screen and powered through it together. She was a true advisor and incredibly helpful in a short period of time. I would give her 6 stars if it was possible. Thanks A2X team!

Our transition to A2X has been extremely positive thanks to the very responsive and thorough onboarding team. We have been working with Jana and I highly recommend her. I have had several video calls with her during our transition and she always resolves my outstanding questions and makes sure everything is flowing properly from Shopify and Stripe to Quickbooks and takes the time to explain and make sure I fully understand the process which is extremely helpful. It's unusual to have such personal and invested customer service and I cannot speak highly enough about how differentiating this is. Great product with great customer service. Highly recommend.

Nicole and Robert were the absolute best. They were super friendly, attentive, and knew their stuff. On top of that, the tool is super user friendly and easy to use. My only regret was not signing up for this service sooner.

Great product & amazing customer service - thanks Agnes for your patience and help with all my queries :-)

While we had a rough start with our A2X setup, our overall experience has been excellent. Once we fully engaged with the onboarding process and clearly walked through how our business handles different payment types (credit cards, checks, COD, ACH, and terms), everything came together. The A2X team was responsive, knowledgeable, and genuinely committed to helping us get the configuration right. Their support helped us understand both the software and the accounting flow behind it, and we now have a system that reconciles cleanly and saves significant time each month.
Tip for new users: take full advantage of onboarding and be very detailed about your workflows—it makes all the difference.

A2X is incredible. Very detailed, very helpful customer service. We could not do this without them. They are extremely knowledgeable and professional. If you are a new business, don't cut corners with this. We tried to use the QB integration for retail sales and it was a mess. Once we added A2X it was so clean.

I was sort of skeptical of allowing software to post to quickbooks for me, but honestly this software is very detail oriented and creates really clean journal entries and was super simple to set up! But, where they really shine is their customer service! They are always available and have an incredible support team that seems really knowledgable about both accounting AND the software. Truly refreshing to get this type of amazing support!