AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (261)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.

January 7, 2025

Great app for creating customer account page and improving your website

K9 Power
United States
1 minute using the app
January 19, 2026

Very nice app and good support! I can recommend

PICMONDOO.de
Germany
5 months using the app
July 23, 2025

We've been using Account Editor for a while now, and it has significantly streamlined our post-purchase workflow. The app makes it incredibly easy for our customers to edit their orders after checkout whether it's changing an item, updating the shipping address, or requesting cancellations. The interface is clean and user-friendly, and the setup process is straightforward with helpful guides :)

Open Funk
Germany
About 1 hour using the app
August 4, 2025

This functionality should be natively available with shopify, but this app has been super helpful and the support has been on point, people who are looking for an on-point post-purchase management solution should try this application.

BIG BUFFALO
Netherlands
1 minute using the app
June 30, 2026

Quick and easy to install. Works great!

Safety Rail Source
United States
1 minute using the app
March 12, 2026

Phenomenal app and super easy to use. It’s been really helpful using all of the automation features.

Setup was simple and everything integrates well with Shopify. Overall it’s saved our team time and improved the customer experience. Highly recommend 5/5 stars!!!!

EL ADHAM DISTRIBUTORS
United States
4 minutes using the app
May 22, 2026

Great application, I highly recommend it.

Zentra
Netherlands
1 minute using the app
September 4, 2025

Eric went above and beyond to configure the app to our needs. AE has improved our operations and decreased refund-related headaches.

Professional Kindness Powered Skincare
United States
1 minute using the app
May 19, 2026

Great !

Nuro Performance
Australia
Less than a minute using the app
April 23, 2026

Very useful app for a small business.

Your Bra Store
Canada
1 minute using the app