AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (260)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.

November 3, 2025

Tom was absolutely amazing! He took the time to explain in detail how the process would help make my store top of the line. He went the extra mile to ensure I understood every aspect of setting up and improving my Shopify store. I was very nervous at first, but he reassured me that he would keep working until my vision came to life—and he truly delivered! I’m beyond happy with his professionalism, patience, and dedication. Highly recommend Tom for anyone who wants quality work and genuine support.

jesuscity
United States
9 minutes using the app
September 1, 2025

They even helped us customize the widget design to match our theme.

WrightSport
United Kingdom
1 minute using the app
August 14, 2025

Love how customizable AE is. From editing windows to shipping recalculations, it fits our flow perfectly.

Zolly Kids
United States
1 minute using the app
June 20, 2025

Fabian Divani
United States
1 minute using the app
May 23, 2025

AE Order Editing and Upsell worked with us to sort the width of our store, he had a call to run through the changes and happily made the final amendments to get the job over the line. Great job, nice person and would happily use again.

The Perfect Bottle
United Kingdom
2 minutes using the app
March 28, 2025

The support team is polite, professional, and has excellent communication skills, which helped them quickly understand the problem and resolve it on the first attempt.

Rezolver
United States
2 minutes using the app
March 11, 2025

When we encountered an issue during the initial setup process, the support team was incredibly responsive and immediately stepped in to assist. They guided us through the steps, addressing any challenges along the way, and their prompt action helped streamline the entire process.

Michael Heppner Jr
United States
2 minutes using the app
November 12, 2025

My experience with this team has been very great! They have worked with me in every aspect of my migration. I appreciate their upfront and honesty on my project. I would reccoment them to anyone who is wanting a store migration or opening a new store.

Thanks Edith Wray
Scrapbooking With ME

Scrapbooking With ME Crafts
United States
3 minutes using the app
September 12, 2025

Amazing product and service! Thank you.

Magna Lens
United States
1 minute using the app
July 29, 2025

This is a fantastic app and a must have, it allows more user-control and allows you to have less changes and customer service to have to deal with. I would highly recommend.

West Coast Archery Shop
United States
1 minute using the app