AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (261)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.

May 4, 2026

Amazing support team. Every question answered, every issue solved. We’ve added thousands in upsell revenue since installing.

Waveband Communications
United States
3 minutes using the app
March 30, 2026

Everything good!

La Tienda de las Cartas
Spain
1 minute using the app
March 20, 2026

Great aplication, it´s really usefull !!

BFIBER
Spain
1 minute using the app
December 3, 2025

Good APP, really helpful with my shop

HairSnapper
Italy
1 minute using the app
June 17, 2025

Fantastic App – Smooth, Intuitive, and Great Support!

Fitberry Sports
Norway
4 minutes using the app
August 28, 2025

We’ve seen great ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful!

Whatsthatstrap.com
United States
2 minutes using the app
June 19, 2025

This is a very helpful app! We used to have customers email us all the time regarding order changes, but this app has reduced this workload for us. Highly recommend!

Ladd Stamps
Canada
2 minutes using the app
April 9, 2025

Customers appreciate the ease with which they can modify orders, including address updates and adding products. This flexibility improves customer experience and reduces support tickets.

Quick Transfers
United States
2 minutes using the app
August 5, 2025

I was looking for a way to allow my customers to edit mistakes in their orders. That is when I came across Account Editor. It turned out to be exactly what I was looking for, and the upselling feature is a great bonus. The account editor team was really helpful whenever we faced any issues. I highly recommend this application to all merchants.

Waverly Wood
United States
1 minute using the app
March 25, 2025

Having features like smart cancellations and editing timeframes has reduced manual intervention significantly allowing us to focus on scaling business. This app is a game changer.

Graisons Fine Jewellery
Australia
1 minute using the app