AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (261)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.

April 21, 2025

I was skeptical at first about the claims made by this application but after using it for a while now it has become an irreplaceable part of our workflow kudos to Alan and his team for providing support through every step of the process.

Green Eastern
United States
1 minute using the app
April 21, 2025

I really wish I had known about this app before it has helped me and my team save so much time and resources that were spent previously on support tickets and calls, the install, the setup and the service all have been top-notch. I highly recommend this app to anyone looking for a post-purchase order management solution for their store.

Feetje Baby US
United States
1 minute using the app
April 11, 2025

Before discovering the app, I used to face issues with allowing the customers to edit the orders on their own, we used to receive a lot of support tickets for minute editing. But ever since we discovered Account Editor, it has been a boon for us helping to reduce dependency on the support staff.

One Stop Systems
United States
1 minute using the app
February 27, 2025

AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload.

Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction.

If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!

The Bronx Brewery
United States
3 minutes using the app
June 24, 2025

The Order Editing & Upsell app has been a game-changer for our operations.
Being able to easily edit orders post-purchase has drastically improved our customer service and reduced the time we spend fixing small errors.
The upsell feature is also incredibly effective, we've seen a noticeable increase in our average order value since implementing it.

The interface is intuitive, the performance is smooth, and the support team is responsive and helpful.
Whether you're managing last-minute customer changes or looking to boost revenue, this app delivers on both fronts

Highly recommended for any e-commerce store looking to streamline workflows and increase sales.

Phonecare
Sweden
2 minutes using the app
May 21, 2025

The account Editor Team has delivered on all its promises. From day one, it helped us with setup and getting things up and running, and support was available promptly whenever we faced any issues with the app. Our customer satisfaction rating has significantly improved since we started using this application in our store

Colmol
Portugal
1 minute using the app
August 6, 2026

EddieBlue
United States
1 minute using the app
June 23, 2026

TIG Imprinted
United States
2 minutes using the app
June 19, 2026

House Plan Zone
United States
1 minute using the app
June 5, 2026

Alpine Powersports
Canada
1 minute using the app