Reviews (33)

Overall rating
2.5
Counts per rating level
  • 45% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 42% of ratings are 1 stars
Edited March 20, 2025

Customer Service is good, and Refund was quick.

Hera Bathware
Australia
About 2 months using the app
AdTrace replied March 15, 2025

Thank you for your feedback—we truly appreciate your kind words about our customer service and the prompt resolution. We're always working to improve, so if there’s anything we could’ve done to make your experience better, we’d love to hear your thoughts.

If you feel your experience has been accurately reflected, we’d be grateful if you’d consider updating your rating. Either way, your feedback helps us grow, and we’re here if you need anything else.

April 23, 2026

1 start rating added qty to 5 start. bravo for being trick little a hole.
Good try charging me for no orders on day 1 5 seconds into install. not to smart. Maybe go back to school and get more education.

Nov 19 5 start review gives bull example of consumer talking about server reliability lol. How does a consumer have access to server activates to even judge. lol.

Every one star review talks about over charge. disputing with Capi is pointless.. im disputing full charge with shopifty so there attention on my disputues kicks this bull app out of here.

VF Jewelry and Gems
United States
4 months using the app
AdTrace replied May 4, 2026

Thank you for your review. Upon checking, the app has been active and in use on your store since November, so the charges are valid based on the subscription terms.

If there’s anything that may have been unclear, we’re more than happy to review your billing in detail and help resolve any concerns. Once everything is clarified, we’d truly appreciate it if you could consider updating your review to reflect the resolution.

Best,
Adtrace

October 18, 2024

I was struggling with Meta Ads for several months before coming across Facebook Pixel, Conversion API and they were able to fix all my issues while supplying me with amazing customer service. The delevepor spent time with me to show me how to pull data and other best practice

BY.EVERYONE
United States
2 days using the app
December 19, 2025

Kongvaer
India
About 1 hour using the app
September 21, 2025

Koosh.store
India
3 minutes using the app
September 20, 2025

Candy-fabric
Egypt
6 minutes using the app
Edited February 23, 2025

Precious Peanuts
Australia
12 months using the app
January 10, 2024

John Hair
Romania
30 minutes using the app
April 7, 2025

STONE SKIRTS
Poland
4 months using the app
August 11, 2024

Köse Mehmet
Türkiye
16 minutes using the app