Reviews (166)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to sell out‑of‑stock and upcoming products via pre‑orders, backorders, and partial payments, especially for higher‑priced items and product testing. They like the “notify me” and “coming soon” tools, customizable messaging and buttons, and quick setup. Many report higher pre‑order sales and find pricing fair. Support is praised as fast, friendly, and willing to implement custom code tweaks and theme integrations.

August 25, 2022

Has been a fantastic app! Highly recommend. If anyone is wanting an app that can auto fill a product in the customer cart then this does it. Very nice.

ZURK Electric Bikes
New Zealand
Over 1 year using the app
March 7, 2023

Customer service is great , any issue they are there to fix , had a issue that left me frustrated and they were able to fix in under 5 min of losing into my site

opulent goat
United States
Almost 2 years using the app
April 29, 2019

Great and very responsive customer service! We had a very last minute presale event and they were on top of it and made it easy. Thank you!! https://sidetrak.com

SideTrak
United States
3 days using the app
May 27, 2022

App is doing exactly what we need it to. I had a few small questions about installing and configuring, and app support by Vipin was fast and excellent. Thank you!

Babos
United States
About 19 hours using the app
June 8, 2020

I had an issue with the pre-order app, which was caused by a previous app that I installed Vikas, helped me fix the issue. Fast and quick. And the app works perfectly

LBL
United Kingdom
About 2 months using the app
January 16, 2020

Powerful features and reasonably priced. Not to mention, their customer support is responsive and top-notch. I'm using the pre-order and partial order functionality and both work great!

Mon Cheri Leggings
United States
About 1 month using the app
December 21, 2021

This app responds perfectly to what I need. Even though there are some little issues, the client service is really active and reply very quickly to my request. I'm quite satisfied with them

POKÉ GALERIE
France
3 days using the app
March 1, 2021

Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.

Chefclub Deutschland
France
About 1 month using the app
April 11, 2022

First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.

Bossy Beauty Marketing
United States
1 day using the app
Edited February 8, 2020

This app does what it says it will do. Ran into some theme trouble and support (Rikita) was awesome!. Definitely a must for any business that needs partial payment. This is a great tool. Just wish it had a list to click to see what pre orders have been set up for quicker reference.

Wicked Rockabilly & Gifts
Australia
2 days using the app
Shine Dezign Infonet replied February 10, 2020

Thank you for review . In app , above the product list on top right corner you can see "View Pre-orders list" . You can contact us via email as well if you need further help .