Reviews (166)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to sell out‑of‑stock and upcoming products via pre‑orders, backorders, and partial payments, especially for higher‑priced items and product testing. They like the “notify me” and “coming soon” tools, customizable messaging and buttons, and quick setup. Many report higher pre‑order sales and find pricing fair. Support is praised as fast, friendly, and willing to implement custom code tweaks and theme integrations.

September 28, 2020

I have used this app for pre-orders for two products. Had some initial troubles with language as we have our website in DE and ENG, however the team responded swiftly and had it fixed quickly. So far so good! Keep up the great work!

The Mama Set
Germany
8 days using the app
Shine Dezign Infonet replied October 19, 2020

Appreciate your positive feedback, we at Shine Dezign Infonet work with a motto of "Customer First" and work tirelessly to provide amazing results. We would also like to thank you for being understanding and clear with your requirements. Helps a lot. Would be a pleasure to work with you in future.

February 8, 2022

By far the best customer service out there!!! The app works great and is easy to set up. Had to contact support and the response time was amazingly less than 1 hour! They were very helpful and fix the issue quickly. Highly recommend!

Impact Windows Center
United States
4 months using the app
April 27, 2022

This is a very useful app especially for new store. The button customization is very cool to match store colors. The words can be customized also; I just used what was written already. Great customer support for to address any issues.

Ekhambee
United States
5 days using the app
Edited April 30, 2019

Excellent customer service at all hours. I'm still trying to work out a couple glitches, but I love the way the button looks and functions. The pop up window that allows me to say when the product will be available is a very nice touch.

Smart Source Seafood
United States
21 days using the app
February 21, 2022

This is the 3rd store we install this app on. Shikha and her team are great to work with and have accommodate all kinds of changes and tweaks we requested in order for the app to work better with our internal processes. Totally recommend.

Privateer Bikes EU
United Kingdom
8 months using the app
July 17, 2019

The perfect app for our pre-releases of physical releases: Vinyl, Cassettes, CDs. Customer support is extremely fast. Had a small request and was responded to within an hour and changed within 10. New features were added recently as well.

Cold Busted
United States
3 months using the app
September 23, 2022

User friendly but even when I got stuck ( user error 99% of the time ) Support is super quick and helpful. Have looked at other preorder apps and nothing compares. Solid year of use and rely heavily on it to operate our business at Mad Pinball.

Mad Pinball
United States
11 months using the app
October 6, 2022

This app really helps to grow business and order volume. Nicely build app and all settings and configurations are easy to use. Support staffs are very responsive. They are ready to help in case you face any difficulty or issue. Very Impressive.

Misfit Panda
India
About 2 years using the app
October 26, 2021

I tried more than 3 apps for activate pre-order and partial payment for my products. But this is for sure the best. The plan price is correct, and the customer service is amazing! They helped me a lot to activate the pre-order service. Thank you!

Top Car Interior
Romania
6 days using the app
March 22, 2021

Finally, I found this app. It's a very user-friendly app. It's really a big help for us especially the partial payment feature. It really solved our problem. The technical support team are very helpful and responsive. A special thanks to Vipin & Vikas.

Peacocks and Paisleys
Kuwait
5 days using the app