APO Product Options, Variants

I use this app to allow customers to add embroidery or other customizations to their products.
This App allows you to:
charge per character
have multiple templates which can 'overlap'
add images for your custom options (font or color etc)

Install was done by them & turn around was very quick
Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities

Doesn't seem to slow page load speed!

My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.

The products we use are made-to-order products, and there are many options and variations, so we could not register with the normal system of shopify.

This app has made it possible for us to make the ideal choice.

Also, when the settings didn't work out, customer support was able to respond immediately and solve the problem.

I am Japanese and I don't understand English.
I explained the situation in English translated by Google, but the supporters understood this intention and responded promptly.

This is a recommended app and I think it's a trusted company that runs it.

I've been integrating Shopify systems for about 8 years and can attest to having tried almost all of the product options apps out there. Nothing works as linearly and intuitively as this app. Not only does this app give you all that is lacking in this otherwise very complete e-commerce platform, but it also offers many products configuring and operating options in itself. On the other hand, their service is lacking nothing! Courteous, fast and knowledgeable. That it's e-mail-based is no detriment to their speed of response and extra effort to help and please. 100% recommended. Look no further.

We have received fantastic support from the dev team at Mageworx!

They have helped us make a lot of tweaks that really improve the way this tool works for our business. Very happy to be working with them and utilizing this feature rich app.

It looks like another user thought their response times were a littler slower than they would like at ~ a day. The dev team is in Belarus, and thus sleep like normal humans in that time zone, but are extremely responsive and helpful. In our experience we are able to get exchanges handled over a couple emails, usually taking no longer than a day and a half in total. This includes help with customization.

It takes a lot of organization and time to effectively create a workflow for your custom options. Once its all together it really works well, BUT there are always hiccups in software and user interfaces that weren't designed to work together natively...

But the Advanced Product Options team's customer service is out of this world. They respond quickly and work on the backend to get any issue that I have fixed. I've had 3 or 4 issues in the last year and each one was taken care of by their team within 3-12 hours and all I had to do was write an email, give them access to the backend, and they've taken care of everything. I'll be a customer for the foreseeable future.

We are typically against adding apps to our store, but custom development was REALLY expensive, so we tried every customization app out there and aside from live preview (which really doesn't work that well on the other apps anyway), Advanced Product Options provides the best and most comprehensive functionality. We are able to get very deep in the conditional logic for our products, and it has allowed us to add a better user experience. The best part of our experience so far is the amazing customer service provided. They handle every question quickly and have done tons of little tweaks to make the app work with the user experience we are trying to provide on our store. 100% recommend!

Long time customer. We have used Advance Product Options for years. Currently we use this app add a Text Field, Drop Down Options, File Upload, and Setup Charges for many or our products. The customer can even change selected options in the cart before checkout. We also use this app to make Quoted orders with "Cart Saver" by Activated Apps. With Cart Saver the product options are carried over to a draft order that we use to make quotes for the customer.
The only feature I wish for is the ability to manually add options to a draft order from the admin section.

Support has always replied within one day and has been quick to check my code for errors.
I recommend this app over the similar app by BOLD.

Really great app but the support is lacking and the software is not reliable. Works great 90% of the time and is down randomly the other 10. Word of advice, when you use this app as a product selector and it experiences issues you get $0 in sales, because customers cannot add to cart. This is the second time its happened it 6 months and if you're looking for support you won't get it. You'll just have to wait until they fix the issue, right now ite been about 5 hours for me, middle of the day, no sales, no support from Mageworks. I'll be migrating off this app and paying a developer to program an alternative option. I would suggest looking at other options because you're likely going to have the same issue and will have to change apps later on, costing you time, money and a good chunk of lost sales.

After having to delay my site launch because of two other product option apps failing to work as needed, I came across Advanced Product Options. It does everything I needed, everything I wanted (and everything other apps don't do or charge a lot for) at a great price.

I sell stationery, invitations and other paper goods that have many options. A couple of my favorite features are the conditional logic, the option to replace the main product image with one of the custom options, and the ability to have the options change the main price.

Customer service was great! Quick to respond and follow up. They helped me install the app and make a few custom tweaks I needed. I highly recommend Advance Product Options and only wish I had found this app months ago! Save yourself a lot of headache and time and use this app.

I need to be able to have an option for my customers to add a $3 item to some of my products. I also need that $3 item to be inventoried so that I can keep track of the item and know when to make more. The app will allow you to create and sell a separate product (the $3 item), but there's no way to inventory it. Also, when I have that $3 item added as an option, if any customer selects to add it to their purchase, the original item that they were purchasing is no longer inventoried properly. I've been running out of things and overselling products and not understanding why, but I finally realized its all of the products that Advanced Options are tied to. I understand that it's complicated adding on that $3 item as an inventoried product, but it's absurd that any base product with an Advanced Option add-on item is not being deducted from the inventory when sold. I know that they're working on this, but they've been saying that for months. I've been paying for something that's messing with my inventory and I'm not a fan.