APO Product Options, Variants

APO Product Options, Variants

Reviews (506)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex product setups Shopify can’t handle, like mix‑and‑match bundles, custom sizes, and many model years. They highlight flexible conditional logic, multi‑step menus, and shared option sets that save time and boost conversions. Long‑term merchants report stable performance with no speed issues. Support is praised as fast and hands‑on, including custom styling, backend tweaks, and help with migrations and advanced setups.

March 25, 2024

Shopify does not play nice with complex product options but this app does a great job in providing work-arounds. It is extremely customizable with many options for how to set up your variants as well as rules to create conditional formatting which is great!

It has some limitations because of they way Shopify is set up but it is by far the best option I have seen for this type of application.

Additionally, their customer service is outstanding! We had some quite complex issues for them and their team was extraordinarily prompt in their responses and always managed to solve solve any issues we hand by the end of the day. Best support team I have encountered on an app by far!

Nashville Pack and Equipment Company LLC
United States
7 months using the app
March 21, 2024

Support is responsive. Enabled us to create build your own bundle style product. I wish it didn't create a zillion dummy products on the back end, but it's a minor thing. Overall it does what we need it to do and it's the best solution we found for what we were trying to do.

Boredwalk
United States
7 months using the app
November 23, 2023

It's a good app, while at times we have noticed it can be a bit buggy in terms of compatibility with certain themes and new Shopify features, the support is phenomenal and they will do their utmost to fix and assist immediately.

Pawphoria
South Africa
10 months using the app
November 15, 2023

The app design is new user friendly. It's simple and easy, there isn't any confusing details, and it's effective. If you are not tech savvy, you can still go for it.

They have an amazing customer support. I asked for support or customization many times. They are almost always there, if not, they always reply quickly and are helpful.

The price is the great compared to value they provide.

Beadable Bliss
China
3 months using the app
October 30, 2023

Read the review by Wabi Cycles, it says exactly everything I want to say. The app worked GREAT for years, but then it became buggy, and after a month, its still not fixed. Their new version of the app doesn't track inventory! Its also incompatible with a shipping app I use.
They updated the app, broke it, and now I'm moving to another app. Don't fix what ain't broke!

PokuPoku Studio
United States
Over 3 years using the app
Mageworx replied November 15, 2023

Hello,

Thank you for taking the time to review our app.

We do understand your concerns and are truly sorry the new app version wasn't a good fit for you.
The app upgrade was a necessity. The old version has an outdated architecture and doesn't meet the latest platform's requirements. Furthermore, we were striving to avoid the unlimited generation of cloned products which concerns our valuable merchants.

However, we are still working on the app improvements and continue introducing new features constantly.
Inventory tracking without a doubt has crucial importance for ecommerce. The system was to be launched earlier, but we've faced difficulties with the implementation and had to rearrange the development strategy. The initial strategy would result in limited functionality, so we decided to postpone the release but introduce the fully operational system.
We already released the preliminary updates that prepare the basis for the general one. So we've got back to our roadmap now, and are working hard to launch the system at the earliest.

We hope you find a solution that will meet your needs perfectly. Should you ever decide to give our app another try, we are always here for you.

Thank you.

Edited November 17, 2023

BEWARE. We've used this app for 5 years. They recently updated the app as the older app was having issues where customer's weren't getting charged for options even though they showed on the order. The new approach resolves that, but it opens up some serious issues:
1. Products with options can't have their inventory tracked. This was not told to us when we migrated. It is in "development" (and has been for a while), but it is absurd they launched an app that doesn't have one of the primary functions of e-commerce - tracking inventory. That means you have to manually update your inventory for these SKUs. Really?
2. The new approach can cause a host of other issues with functionality with other apps as it created new custom options variants or SKUs for every order. We had to revamp all of our shipping software to try to accommodate this new approach (with limited success). We also ended up having to remove options from some products because it become too complicated to manage.
3. You'll get a a lot of extra variants or SKUs in your admin system that are a pain to manage as anytime a customer creates an option on your site, it generates a variant or SKU in the back end.
If you don't care about inventory tracking or compatibility with other apps, it works great. Otherwise, BEWARE of using the app.

Wabi Cycles
United States
About 5 years using the app
October 11, 2023

This app used to be GREAT - absolutely perfect for what we needed. Why can't these developers leave well enough alone??? They are constantly tweaking and changing. They want me to upgrade, and if I do that the app will no longer meet my needs at all. We need to be able to tack a stock product (think a large blue T-shirt) out of stock, apply a customization (iron-on) at an additional charge, and append the sku to reflect the customization. Used to work beautifully, now has issues, and that facility will be removed completely if I upgrade. The old version has been changed that causes some issues, but at least it is still tracking inventory and linking by product ID, which is critical for my business. If they keep this in the new version they would have a 5-star app.

Crazy K Farm Pet and Poultry
United States
Over 4 years using the app
October 10, 2023

This has been exactly what I need! I have had some requests and some issues and customer service has been OUTSTANDING!!! They have helped resolve the issues in a very short time period and made my requests come to life! Love the fact that it tracks the inventory also! Highly recommend!!

Farmhouse Hobbies
United States
Over 2 years using the app
September 21, 2023

As many others say this app USED to be great. For the second time in a row now we tried to update the app to the new version and the second time was as bad as the first. And mind that every time it doesn't work our configurator is down, which means our products are worthless.

So comes the second try they send me again instructions how to do this and I am getting ready at a little down time and as per instruction I delete the old app. The moment I am clicking the link the provided I am getting an error message. And now I am in absolute panic mode because our website is basically broken now, I contact support one time, two times, three times...no response. After about two hours I am getting a reply and it basically says "well you should have done that at 10:00am our time" which is 01:00am my time!!! Great, right? Now my site is broken and nobody helps me. Shopify really needs to come up with an insurance against developers like this because if they'd be in the US I would sue them for damages.

CherryTree Inc
United States
Over 2 years using the app
Mageworx replied September 22, 2023

I'm sorry you had a bad experience with the migration. Migration to the new app version is a delicate matter, especially for complex app configurations. Therefore, we always ask our customers to initiate the migration within our working hours, so that we could react immediately in case of any issues.

In the migration instructions that we sent you, we specifically underscored the following: "You can start the migration any time Monday - Friday between 10 AM - 6 PM (GMT +2)". Meaning you could have started it in your morning, not at 1:00AM as you claimed above. But you started the migration way outside our working hours, therefore we were not in the position to provide you with timely support. 

If you'd be willing to agree on a specific time for migration within our working hours above, we'd be happy to give it another try.

August 4, 2023

Highly recommend this app. I've tried 4 others, including the top rated ones, and this one won. A key element of this type of feature is a clean design but with sophisticated functionality under the hood. Very good customer service that will help you do some customizations if you need anything extra.

Rather Green
Canada
3 days using the app