Reviews (35)

Overall rating
1.5
Counts per rating level
  • 14% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 77% of ratings are 1 stars
May 31, 2022

I'm only giving this 1 star because it requires coding and I know how to code. BUT Affirm's directions on integrating the app/service are vague and aren't helpful at all. there only email you back the same lame instruction. no phone support at all.

Molaix
United States
5 months using the app
Edited February 1, 2021

first off this app is ridiculously expensive. basically 6%. after looking at my loses on 2 orders im removing this option. i had a order for 1299... of which i made $200 profit and affirm took $96 out of that........ I had another order for $4000 of which i profit $560.. and affirm took $240! .Bye affirm. 1299 is one of my cheapest products.. so that means ill be giving affirm $96 or more for every order they process. This app is not for me.

Fitness Equipment Now
United States
4 months using the app
December 23, 2022

They are definitely self righteous, acting as if they are better than God. From looking at these ratings it is very clear that they don't care about their merchants, just the money they collect from the consumer. But then again the guy who founded Affirm is so rich now he doesn't have to care.

We R Home and Outdoor U.S.A
United States
6 days using the app
March 25, 2021

I am giving this app a 1 star since it is currently not working. I am unable to login via google with an error stating connection refused and when I log in using username and password the app states that it needs to be reinstalled.

SHEEX Dev
United States
About 4 hours using the app
March 22, 2023

The Affirm app works just fine. I followed the instructions and was able to add the Affirm messaging in a matter of minutes.

Aspen Healthcare
Canada
6 days using the app
December 19, 2023

App Does not work.

Somerset House
United States
Over 1 year using the app
September 1, 2025

I have waisted 2 days trying to install this bullcrap app. No support, no chat and the app is full of bugs. I received recaptcha error, and 404 forbidden errors. Even after I dump my cache, open different browsers and used different devices. This is a nightmare to install. I'm done!!

Harper Chase, Inc.
United States
About 22 hours using the app
September 9, 2025

Trash. They have issues with the login after getting accepted, but haven't fixed their login issue. I'm unable to sign in to my merchant account and there's no live support to even chat with. Horrible.

Wave Runner Marketing
United States
41 minutes using the app
June 22, 2025

Absolute crap with zero support. Impossible to install or get any knowledgeable assistance from Affirm or Shopify support. Save yourself time and just move on....

Shop Ajax Security
United States
11 minutes using the app
March 27, 2023

We tried to integrate Affirm to our Shopify store and it was a nightmare.
We provided our banking + verification info only to get an error message.

We created a support ticket and instead of resolving the error, support told us to abandon the current email address and use a new email to make a new business account (makes no sense as our Shopify store is already linked to the original email account we were told to abandon.). After troubling our IT to create a new email address, we got an error and could not create a new business account.

This is a very buggy app, the FAQ is not helpful at all, the customer service is horrible, I am at the verge of just forgoing split payment.

Xantrex-Store
United States
About 1 hour using the app