UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,891)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, user‑friendly way to set up and manage affiliate and ambassador programs, even on the free plan. They highlight clear dashboards, reliable tracking, customizable referral pages, and support for multi‑tier/MLM structures. Many report increased sales and team growth without needing developers. Support is frequently praised as fast, hands‑on, and strategic, including help with complex setups and custom branding.

October 8, 2026

Don’t get. This is a total waste of time. Somehow got auto billed $89 when Inever used the app. I had supposedly tried it 6/7 months prior , worthless and didn’t work. . I asked them to refund me since the $89 was for serviced not rendered and they basically told men to beat it and take a walk. I wouldn’t waste your time dow loading. Just a waste of money. .

Advanced Toxin Cleanse
United States
Over 1 year using the app
UpPromote replied October 8, 2026

We're sorry to see this experience, but we'd like to clarify a few points for accuracy.

Our records show the subscription started with a free trial on Mar 17, 2025 and remained active until the app was uninstalled on Oct 8, 2026. During that time, billing was processed automatically by Shopify at the start of each 30-day cycle, as with all other Shopify apps - we never charge your card directly.

Regarding the refund: our team responded to your request, and we have in fact issued a full refund for the most recent billing cycle (Sep 22 - Oct 22). It will appear on your Shopify bill within a few business days. We've also sent you an email with the full timeline and refund confirmation.

If anything is still unclear, please reply to that email or reach us anytime - we're happy to help.

October 7, 2026

Very helpful customer service, quick to respond and I got everything sorted in minutes.

Sleep Republic
Australia
Over 1 year using the app
October 7, 2026

It was a quick issue I had but nonetheless I had a great customer service experience with Lina, she helped sorting me out.

MyPuppyPaw
Australia
About 1 month using the app
October 7, 2026

Quick real person reply. Friendly and helpful. Solve all my problems. Personalized experience. Special thanks to the staff Barney. Made my setup of affiliate program much easier

Pet Pet Big
Hong Kong SAR
About 2 months using the app
October 5, 2026

Customer service response was very prompt and efficient—thumbs up.

Elfink
United States
About 1 hour using the app
October 6, 2026

Tommy was great! Helped me and walked me through what was needed and made it easy.

Versa Hook
United States
3 days using the app
October 6, 2026

Great service from Lina!! Guided me well on the issues I was having on setting up. The app is great, easy to integrate with Shopify, and offers all the features needed to build and scale a successful affiliate program smoothly. Highly recommended!

Tanamera Official
Malaysia
1 day using the app
October 5, 2026

Tanie has been incredibly helpful and responsive! She made sure my questions were answered clearly and walked me through everything I needed. I really appreciate her patience, quick communication, and great customer service. Thank you, Tanie

Nasara Organics USA
United States
3 months using the app
October 5, 2026

Mina from UpPromote was very efficient and quick to resolve my issues. It is really appreciated to have quick support to us small business owners, I recommend using UpPromote. Thanks!

Angie's Creations
Canada
About 2 hours using the app
October 2, 2026

Lina's work and feedback on my questions are absolutely amazing!

Tivaro
Hong Kong SAR
3 months using the app