UpPromote Affiliate Marketing

We were a little confused after setting up our first set of programs because one of our affiliates had made their first sale but it wasn't showing on her dashboard. I reached out to support and spoke to Nick at UpPromote who was a great help! He advised me of the issue and also offered some suggestions and guidance on how to rectify it. Good customer support is harder to come by nowadays so I'm especially pleased with UpPromote's service! Highly recommend

UpPromote can set up a lot of details, and can even implement a multi-level profit sharing mechanism. It is a multi-functional and powerful affiliate marketing app.

Not only that, their customer service is not only very professional but also very careful in confirming the questions, and they are also very patient in the answer process. “Barney" who served me is a very professional and very patient customer service, so if you have any questions after installing the app, There is no need to be afraid of problems because the customer service is very professional.

It is highly recommended for merchants who want to use the joint marketing function to install UpPromote

I have been using this app i want to say 2-3 years and just recently started back using it within the last week or so.... It is PERFECT for business owners are looking for affiliates; setup/signup is sooooo EASY and Customer Service is LITERALLY always a click away. Every Rep I have encountered has been knowledgeable with QUICK resoluton. I plan to continue with this app and soon see what the upgraded version can do for my business... DONT SECOND guess this app, even the FREE version is TOP NOTCH!

Great app, been using it for a year now for affiliates and have just set up refer friends too. had a quick question once I had set it up ( on a Sunday afternooon ) and the Selina in customer service answered it very quickly for me.
Highly recommend !!

Brilliant app, we're using it for affiliate referrals and also customer referrals. The customer referrals isn't 100% there yet, there are a couple of features they really need to add, but even so, it's still ten times better than the customer referrals app we were using previously. The affiliate app is great, very versatile.
Probably the best thing about UpPromote though is their support team, literally any time we have a question, they're there on the chat system within a minute or so, they're always really helpful, definitely among the best apps I've ever experienced when it comes to the quality of customer support.

A great app for all your referral program needs. It has all the options for your startup to start a referral program and increase sales. The customer support is very responsive. I needed to remove the app branding and Selina promptly replied and removed it in no time. I recommend this app to all.

The support from this app is top notch. There is an in app chat option and the support is always quick to answer. Just today Selina helped me customize my affiliate log in page to include and not include what it didnt need. I was amazed that she was willing and able to customize my experience in that way! So far, i have nothing but great things to say about Uppromote.

Updated one year later: I am even more impressed with this app. There were some features that were missing that I wanted when I signed up 1 year ago, and over that year they have added all of these features and more! Tommy, Nick, and Mina have been so helpful answering my constant questions and troubleshooting with me to get my program running great. So grateful for them and how automated this referral app is!

I'm really happy with this app and their support team. Most of everything worked right out of the box, and for the things that were a little more complicated, Selina was able to help me understand what was going wrong and to fix it.

Everything feels really solid so far and I'm looking forward to seeing how our affiliate program affects our sales over the next couple of months.

Solid app, highlighted by genuinely exceptional service.

Shout out to Nick, Barney, Evans and Selina. Nearly around-the-clock service available - help with implementation, tech support, customization, etc. Super friendly and they all seem to know what's going on.

If you're on the fence in choosing an app, I'd say the responsive service from this team could probably tip the balance, they'll make sure you get what you need.

Barney was very helpful! Great CS.

The Youtube video tutorial links are outdated b/c they showcase the "old interface" of managing settings from the website merchaant acct, instead of managing all the settings within the shopify app. It was very confusing for me and wasted a lot of my time. please take them down, not helpful.