UpPromote Affiliate Marketing

Just getting started setting up the app, and we are super impressed with the customer service so far! Barney has been very helpful. It’s so refreshing to have great customer service at your fingertips! Very quick to respond. Once the app is up and running for a few months we’ll update the review (or post another one) regarding ease of setup, functionality, etc., as this app has so many wonderful and useful features! But for now, customer service gets an A+++, which was one of the main reasons we chose this app. Prior to purchasing, Tommy with customer service was also very helpful in providing answers to our pre-purchase questions, and this tipped the hat for us!
We are adding to this post after a couple weeks of using the program. We can’t say enough about their customer support, especially Nick! Wow! He certainly knows the ins-and-outs of this program. When we had a somewhat complicated question, he clearly understood it and provided a great resolution, where others (although helpful) missed the mark on the final detail for resolution. My guess is, with such great support this unique situation and resolution will be made known to all team members for future use. That being said, all chat support members really have been extremely helpful. We would recommend UpPromote to anyone and everyone! The features are remarkable!
AN UPDATE after months of use - Still the best app on the market! So many features - they’ve thought of everything! And, the customer service is the best - quick to respond and very, very helpful! We highly recommend UpPromote.....You will not be disappointed.

Update 2026: Still love the program and so do our affiliates! Easy to set up; easy to use. Mina assisted with questions we had today. I can't express how good it feels to be provided EXCELLENT customer service - quick, fast, and reliable.

We are sporting goods company and have been using UpPromote since January 2023. After using 2 other affiliate programs, we found this one to be the most user friendly and effective platform for our affiliates. This platform is easy to integrate and customize when it comes to branding, programs, and correspondence. Definitely recommend!

Whether it's 10 am EST or 2:00 am EST I'm always helped with SUPERB customer support for all of my technical questions. I'm a n00b when it comes to shopify. this is my first store. So needless to say, I've had a LOT of questions along the way and I'm always getting 100% attention from Tommy. All of my questions have been answered and all of my idiotic requests are met with 100% support. I'm very grateful for the service and support. Would HIGHLY recommend!!

When I was assigned the project, I didn't even know the concept of affiliates. However, thanks to the easy-to-understand manual and quick support, I was able to build a complex system. I'd like to express my gratitude for the professional support, including Tommy.

Super easy straight-forward app for affiliates, with all possible needs, from referrals to single product, collection, coupons.
I used the Chat expecting a useless bot to respond, but instead, an actual person responded immediately. I am in the free version and they were there for me. Mr. Evans was knowledgeable, courteous an fast to respond. He escalated my complex requirements to their development team.
I would recommend, I will do business with them! A+ 5 stars all the way!

UpPromote has been very helpful during our migration to their software. They are quick to respond and provide detailed answers and solutions. Selina, the support team and the dev team do their best to get all of our requests, changes and fixes turned around quickly. Their service performance raises my confidence in this platform. I recommend them.

UpPromote is a fast, clean, and professional app for affiliate marketing. The UI is easy to navigate and setting up programs and affiliates is a breeze. But probably the best part is the chat support, they have been absolute lifesavers for me. I've thrown so many random questions at them, and they always have either an answer, or they are not afraid to admit that they don't have it. I appreciate that transparency. You won't go wrong with UpPromote!

Of all of the Apps that I have integrated with on our Shopify store, UpPromote has the most responsive and helpful support I have encountered. A big shout out to Tommy, Gwen and Nick specifically. I have had an excellent experience with UpPromote over the last several months as we have ramped up our Affiliate Program in multiple markets.

The application operates impeccably, and the responsiveness of the customer service is remarkable and swift. Selena provided attentive assistance, addressing all inquiries and alleviating any uncertainties I encountered. I hold great esteem for this application.

The App Works Flawlessly and got set up in very basic steps, It did not take more than 15 minutes for the app to be completely Integrated with our customisations and it all looks really good and our affiliates are very happy now.

I would also like to mention that the Customer Support Team, Tommy and Evans are great and prompt at communication and helped in no time to have everything set up properly. Thanks for all the help!