UpPromote Affiliate Marketing
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Reviews (3,906)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, user‑friendly way to set up and manage affiliate and ambassador programs, even on the free plan. They highlight clear dashboards, reliable tracking, customizable referral pages, and support for multi‑tier/MLM structures. Many report increased sales and team growth without needing developers. Support is frequently praised as fast, hands‑on, and strategic, including help with complex setups and custom branding.
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We've had experience with both affiliate and multi-level programs and software, and find UpPromote to be a breath of fresh air. Very intuitive and easy for both us and our affiliates. And support is top-notch. Gwen in customer support was very friendly and very quickly resolved a question about 2-level commissions. This lets me get back to our affiliates with answers right away. Thanks UpPromote1
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
Excellent app that seems to do absolutely everything one could hope for. Customer service is quick and helpful. I highly recommend.
I only removed a star because I believe that the ability to translate the affiliate guide/forms in multiple language should be available on the Growth plan (and not only on the much more expensive Professional plan).
Hello there. This is Stark from UpPromote support. Thank you for the feedback.
Just to clarify, you can still put/select any language you want into the affiliate guide page and the affiliate registration form.
On the other hand, we do get your point there. Our team will discuss and consider make that function available in the Growth plan. Thank you for the suggestion. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!
It was so hard to choose the app for affiliates and referrals on my Shopify account among the many app options. UpPromote was the first try and it works as that I imagined it should. The users on my website are based in Turkey, and I translated the app completely to fit my customer language, even though there is no Turkish language option. The result is perfect, thanks to Barney, who is the customer support and his developer team. Barney and I customize the app together. Again, thanks, Barney
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
Amazing company! I have used many affiliate apps before on several different shopify stores and this one has been far the best! The customer service has been phenomenal and the app is so easy to use. Will convert all my shopify stores to use UpPromote!
Thanks for sharing your thoughts with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com or via the in-app chat channel anytime you are in need.
Cheers
The core affiliate program does it's job. Like most apps, UpPromote puts you in a very specific box for how to deliver your affiliate program. Giving them a 5 star rating though because of their amazing customer service, which is critical for being able to troubleshoot issues and find creative solutions to problems. Tommy was my man and even wrote some custom code for me to get a quick solution to a feature I needed.
So far I love the app and thought this was a specific review for my recent bulk payout experience. In regard to that I kept getting an error message because it was my first time so I'd fix what needed to be fixed and it would still give the error so I had to close and exit 3 times to get it to go through with my changes.
Just to add to it I submitted this review and it brought me back to the same page to submit the review. After 5 times I gave up and lo and behold my review is there. If this edit doesn't show up I'm not going to keep clicking this time. I'm tired ;)
Hi there. We're sorry to hear about the issue you experienced, and we'd love to hear more so we can make things right for you. We've sent you a message via the in-app chat — we hope you can check it out. Cheers!
I recently needed to update an affiliate's email address in UpPromote, and Gwen from the customer support team provided outstanding assistance. Her approach was straightforward, requesting the new email and promptly making the change. Gwen's efficiency and professionalism were impressive. UpPromote's user-friendly interface streamlined affiliate management. For Shopify users seeking a hassle-free affiliate marketing solution with exceptional customer support, I highly recommend UpPromote. Gwen's assistance made my experience incredibly positive. Kudos to Gwen and UpPromote for their excellent service!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
I had talked about doing an affiliate program for months. UpPromote had me up and going within minutes. Their app is fantastic on automating the processes of tracking sales. The most beneficial part is that their support staff is always available to help out with any issues or questions. I am very happy with their app and service!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!
Started getting inundated with fraudulent orders after installing this app, all linking back to an affiliate. Reached out to customer support, zero support given, just denial. Wouldn't recommend.
This is Stark from the UpPromote support team. We believe there may be some misunderstanding here and would like to clarify. You mentioned that the orders were placed using a compromised credit card. Since you had already denied the referral and removed the affiliate from UpPromote, we suggested contacting the buyer for more information, but we didn't hear back from you. Please note that the app isn't able to control who places an order or who uses the affiliate links — however, we'd genuinely love to know if there's anything else we can do to help.
Works well, we have 4 shops on different continents, and works well local as well as global, and has alot of options to twik, which is very helpfull. Alows you to be creative and make you own twist on the affiliate program you offer. Also very important they have fast and helpfull support. Thx Tommy
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.