AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 25, 2023

The best app for Shopify order tracking. Highly recommend

Kiddzland
United Kingdom
5 days using the app
November 22, 2023

Great service! Great app!

Paradise Cove Jewelers
United States
About 5 years using the app
November 4, 2023

My shop is not trading yet, but the app look sleek and easy to navigate. Deep was very helpful. So far so good

Bathroom Passion
United Kingdom
1 day using the app
October 14, 2023

thanx for helping me Saransh kesarwani

Citypineembroidery
United States
10 months using the app
July 1, 2024

Ankit Pathak is the best! Thanks for your help

Atelier Yum
Japan
5 days using the app
April 14, 2024

très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !! merci à Priya de m'avoir aidé aussi pour le service client !!

Pazlo
France
15 days using the app
October 23, 2023

I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.

Fabric of Cultures
Italy
3 days using the app
AfterShip replied October 24, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 17, 2022

I use it and i am very happy with it and the support are also very good and nice. I can only recommend!

smplyshopping
Germany
6 days using the app
February 1, 2023

It is a good app and the customer support was very nice and helpful, i can recommand to use this app for tracking!!

Shopwazz
Germany
About 2 hours using the app
Edited April 11, 2023

Outstanding customer service! Quick, efficient, and friendly staff. Truly went above and beyond to meet our needs. Highly recommend! Animesh

Holistica
Sweden
7 days using the app