AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

June 12, 2024

DTC-EU
United States
About 5 hours using the app
March 27, 2024

GlossGods Cosmetics
Sweden
14 days using the app
February 21, 2024

Sebago.com
Italy
About 1 year using the app
AfterShip replied February 22, 2024

Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

February 11, 2024

alwinshop
China
1 day using the app
February 2, 2024

snoozi.com
Germany
3 days using the app
January 15, 2024

Themazicc
United States
1 day using the app
December 26, 2023

RAMODO JEWELRY
Morocco
12 minutes using the app
November 30, 2023

Taut-Strap
United Kingdom
8 days using the app
October 24, 2024

Paradise- The Online Store
United Kingdom
About 6 hours using the app
June 22, 2024

SHOPS ROYAL
United States
8 months using the app