AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

September 26, 2017

I love after ship. It's a great app that makes my store run more efficiently.

Killer Fit Gear
United States
April 3, 2017

Awesome app! Easy to use and customize, ultra powerful, good price... 5 stars.

Kikelox
United States
2 days using the app
August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 1 year using the app
April 8, 2017

The best app for tracking ! All the couriers ! In all countries ! www.racerc.gr

Racerc
Greece
Over 2 years using the app
October 30, 2017

very comfortable!
It is our first days, so we love it for free right now! thanks

Bogdanrus
United States
28 minutes using the app
July 17, 2018

It works perfect.... it is a very good soloution for MONDE DES FLEURS.Helps a lot.

Monde Des Fleurs
Germany
2 days using the app
Edited July 1, 2025

DEFINITELY AVOID. They have the worst customer support of any Shopify app we use.

Pine Street Clinic
United States
Over 9 years using the app
AfterShip replied July 30, 2021

We are really sorry to hear about your recent experience with us. It is unfortunate to know that you expectations were not met.

We have duly noted your concern regarding our support services and the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We regret the inconvenience caused to you.

Regards,
Nitish
Team AfterShip

October 28, 2016

Really great app. I can keep proper track of all orders shipped. All in one place.

Electromann Sa 2
South Africa
Almost 5 years using the app
January 10, 2017

Awesome app allows my customers to easily track there orders saving a lot of time.

Csa Medical Supply
United States
Almost 2 years using the app
April 5, 2017

Brilliant App. Well build, looks fantastic, works and above all my customers love it

Amit Shimoni Illustration
Israel
8 days using the app