AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 1, 2024

Shreyasi was great and answered my questions quick and well.

Cozey Canada
Canada
5 months using the app
October 23, 2024

Nice app, a little bit hard to use, but survice is good problem solved

WOOglasses
United Kingdom
34 minutes using the app
Edited June 3, 2025

Garvita Kant was amzing! She helped with the issue

FINESSE
United States
Over 3 years using the app
October 17, 2024

Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!

Nomadic Innovations
United States
About 3 years using the app
October 12, 2024

Extremely convenient and customizable tracking for customers. Support is quick to respond and extremely helpful.

Fluffie
Canada
1 day using the app
October 10, 2024

garvita has been very helpful!

Carv
United States
2 months using the app
October 7, 2024

Thanks for the help with the customer service. Niraj Kumar

FLOLAB
United States
Almost 6 years using the app
September 28, 2024

Aseem helped answer my question quickly. :-)

Rebel Cheese
United States
About 23 hours using the app
September 27, 2024

Great customer service. Aseem was very helpful in resolving my problem.

Tech Top A
Canada
About 22 hours using the app
September 21, 2024

It's very handy considering I can't track with Shopify due to my main product type. Along with getting a free trail.

Rise and Effect
United States
10 months using the app