Reviews (116)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use popup and upsell tool with very fast setup and a generous free plan. It’s praised for flexible customization, advanced targeting and triggers, and covering many needs—email capture, discounts, upsells, bundles, waitlists, and more. Many report higher sales and faster list growth, and say reliable performance plus excellent live chat support make it their main popup solution.

Edited December 21, 2019

Occasionally the pop-up would display as expected. Recently launched another campaign and it seems the app isn't reliable. Uninstalling unfortunately

Ultimate Team Gear
United States
12 months using the app
Bevy Commerce replied December 21, 2019

Thank you for the review. We’re sorry to hear you didn’t have a great experience with Aiva.

If you reach out to our live chat we’ll be happy to have someone on our support team make sure the settings on your campaign are set up to display properly!

January 3, 2019

I am amazed and will remain amazed at how detailed and thorough this app is considering they don't require any payment. It is an easy to use app with tons of features and it's FREE! I really recommend just trying it because it might just inspire you to try something you hadn't thought of previously.

I haven't used the support yet so I can't comment on that.

Turtle Covers Ltd
United Kingdom
About 17 hours using the app
January 17, 2019

I was using a paid app for a newsletter pop-up prior to Aiva - it was clunky and I spent significant time getting the look and feel of it to a reasonable standard as it did not have a drag and drop builder - the result was still a couple of % points off perfect which is not good enough for retail. I have now deleted that app as I have found Aiva to be an incredibly well made product with every possible functionality I could wish for incorporated. Support is also great and responsive.

Niccolò P.
United Kingdom
9 days using the app
Edited March 31, 2020

Aiva is the best value in its class. After evaluating several well known pop-up/up-sell tools in the Shopify marketplace, I picked Aiva because it has advanced targeting and design options. For example, show pop-ups to visitors arriving only from Facebook ads while also excluding or including certain landing pages for the same audience. Its targeting is as good or better than higher priced options.

It also has a fairly good WYSIWYG design editor that comes with a selection of decent templates to start with. The design editor does get a bit finicky. Even with its quirks, I have always been able to accomplish what I set out to do.

Chat support is usually quick and helpful.

Enjoy Life Foods
United States
12 months using the app
Bevy Commerce replied March 31, 2020

Thank you for your review! Happy to hear you're exploring the hundreds of design and targeting options available. We're continuously adding new templates and making updates to improve your experience.

Ps. Love your campaign - we're here for you 💚

January 31, 2019

Easy- Free
Effective in creating visual pop ups with ready templates
Great user experience and user interface

Medicina Online Pharmacy | UAE
United Arab Emirates
2 days using the app
March 5, 2018

Great design tool, but ultimately, my popup was glitchy and didn't work properly. Ill try again in a few weeks

Sandra Macdougall Art
Canada
About 1 month using the app
April 15, 2019

This is the only real popup solution for shopify. Absolute MUST. Excellent, responsive, working as expected. Simply great.

Waterdrop s.r.o.
Czechia
3 days using the app
Edited August 1, 2019

Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.

Manufaktur Waldhoff
Hong Kong SAR
4 months using the app
November 2, 2018

Amazing !! This is the kind of software, adept mastery and dedication to details that makes you cry with happiness and gratitude. I have gone through nearly every pop up software out here but this one is in a wholly different ballpark. Both in terms of what and how it does it all. Must rank easily in the top 10 of all apps available here. Try it and you will see.

operaistanbul
Türkiye
About 18 hours using the app
February 9, 2019

Exactly what I was looking for. After installing and using a few different AI apps I found Aiva and I'm so happy I did! Aiva allows me to custom design a pop up and I have full control over it. I wanted to be able to create very specific deals that matched our branding and Aiva allows me to do just that! Other apps were too constrained and limited -- our business didn't fit into their pre-designed AI offers. I just started using it, but so far I'm extremely satisfied and excited to see what it can do for our business!

Valentich Goods
United States
1 day using the app