Reviews (44)
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It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.
Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store.
Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages
A few early hiccups, but the developer fixed them. Everything works great! Great communications with the developer.
Best app ever as search tool! We love you Algolia <3
Excellent search tool, would recommend to anyone.
The on-boarding process is basically non-exist. I installed the app via. app store, and all you get is a page with a "Get started" button. Clicked on the button and being redirected to a account register page, after the registration, being redirected back to Shopify app admin page, nothing happens. I refreshed the page, now It is asking credentials such as API keys, which I never been informed about. I didn't even know my account was successfully created or not.
Already here, I stopped using the app. If the start phase is this difficult and not userfriendly, how can I expect the UI and features in the app are userfriendly?
Thank you for sharing your feedback, and we apologize for the frustrating onboarding experience. We're always looking to improve and would appreciate the chance to better understand what went wrong. If you're open to it, please submit a support ticket so we can assist directly.
In case it helps, we also offer a quick Academy walkthrough of the initial setup here: https://academy.algolia.com/training/49002106-065c-11ef-8d28-02c06323a01b/overview
Overall a great app integration between Algolia and Shopify, it really is a game changer in terms of speed compared to our previous app, the support team is very helpful in solving our problems also.
Thank you for your review! We are glad you're enjoying the speed of our app and our support team is always happy to support you!
No support at all!!
Incredibly fast, reliable and flexible search
Glad to hear it is working well for you!