Reviews (44)

Overall rating
3.7
Counts per rating level
  • 64% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 27% of ratings are 1 stars
March 31, 2023

It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.

Việt Music
Vietnam
7 days using the app
January 20, 2022

Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store.

Excavator Parts Direct
United Kingdom
About 1 year using the app
February 15, 2017

Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages

Parispousse
France
17 days using the app
Edited February 15, 2017

A few early hiccups, but the developer fixed them. Everything works great! Great communications with the developer.

Testing Boston Spice
United States
4 months using the app
May 25, 2018

Best app ever as search tool! We love you Algolia <3

Test 7371
France
4 months using the app
February 9, 2018

Excellent search tool, would recommend to anyone.

Dicks Climbing
United Kingdom
5 months using the app
April 11, 2025

The on-boarding process is basically non-exist. I installed the app via. app store, and all you get is a page with a "Get started" button. Clicked on the button and being redirected to a account register page, after the registration, being redirected back to Shopify app admin page, nothing happens. I refreshed the page, now It is asking credentials such as API keys, which I never been informed about. I didn't even know my account was successfully created or not.
Already here, I stopped using the app. If the start phase is this difficult and not userfriendly, how can I expect the UI and features in the app are userfriendly?

ONYX DEV
Denmark
About 1 hour using the app
Algolia replied April 22, 2025

Thank you for sharing your feedback, and we apologize for the frustrating onboarding experience. We're always looking to improve and would appreciate the chance to better understand what went wrong. If you're open to it, please submit a support ticket so we can assist directly.

In case it helps, we also offer a quick Academy walkthrough of the initial setup here: https://academy.algolia.com/training/49002106-065c-11ef-8d28-02c06323a01b/overview

June 25, 2024

Overall a great app integration between Algolia and Shopify, it really is a game changer in terms of speed compared to our previous app, the support team is very helpful in solving our problems also.

Polo Club
Spain
12 months using the app
Algolia replied August 5, 2024

Thank you for your review! We are glad you're enjoying the speed of our app and our support team is always happy to support you!

October 10, 2024

No support at all!!

PartsHouse
United States
About 2 months using the app
February 24, 2024

Incredibly fast, reliable and flexible search

Roger Ximenez: Bespoke Belts and Leather Accessories
United States
Over 1 year using the app
Algolia replied May 2, 2024

Glad to hear it is working well for you!