Reviews (330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this provider for premium, boutique‑level apparel quality, strong embroidery and printing, and robust private labeling that supports real brand building. Support is described as fast, human, and proactive, often fixing issues and optimizing designs. The Shopify integration and interface are seen as seamless and beginner‑friendly, with reliable automation. Merchants also appreciate reasonable turnaround times, quick resolutions to problems, and options to scale via POD and bulk/warehousing.
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Great Jackets helpful team. Very much appreciated them expediting shipping during Covid 19 to help fulfil my order. Will be going back
Thanks for sharing your experience!
Peter Lamb is a great customer service rep, he is on top of his game answering my questions and offer solutions as well.
Thank you!
Highly recommend. Very responsive and great pricing! Additionally, their artists and design team paid extra attention to detail to ensure our design came out great!
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Orders about 1 month, didn't get anything. Support every time said it's on production takes a few days, now it's been weeks ago support said it takes a few weeks more.
After this answer I've to reply, what a fck lie. I've contacted 4 times to cancel the order, exactly after the shipping time was changed and there was no 6 weeks delivery time before... I've contacted a lot of times. I've canceled 4 days after I've ordered and the customers say, don't worry will finished this week but it doesn't so I've contacted again and again and every time you said it's in production can't cancel, after weeks it's not even made. You can have trouble with your stuff ok but don't lie to ppl.
Thanks for taking the time to leave a review.
We have let all selling partners know to expect delays between 3 to 6 weeks, apologies if you weren't aware of those expectations prior to placing your order.
We are making investments in facilities, equipment, and team members to bring our order turn times back to our standard under 1 week time frames.
Of course if you would like to cancel your order, we will refund you, no questions asked. Just let me know your order id and I will have it done immediately.
Best,
Ian Gruber
CEO
Apliiq is an excellent POD and Drop Shipping company to work with. Their printing, selection and customer service is EXCELLENT!!! They respond quickly to questions, have artists help you finalize your artwork and have a great selection to choose from. I tried many companies but I felt Apliiq was the best and wants to help me succeed! I highly recommend APLIIQ!
Thank you for leaving a review.
Ordered a handful of samples through Apliiq and was extremely pleased with the quality. A couple of the samples had a woven label in the wrong location and their customer support team corrected the issue immediately. I will be listing their products on my store due to the quality and will continue to produce new products through them due to the great customer support.
Thanks for sharing your experience.
Worked with Apliiq for 1+ month, and still, NO PRODUCTS have been shipped. My customers are furious.
Hey MochaPrescribed,
I am so sorry about the issue with your orders. We have intentionally been holding them awaiting the completion of your branded woven labels. This is what we do by default to ensure we are shipping the exact design you have setup. It does take some time to setup quality products and I apologize if that wasn't clear to your initially.
I know you have connected with our team since writing this review and we are working to expedite all of your orders to ensure a more timely delivery for your customers.
Please note; once your labels are stocked at our facility you should expect standard turn around times.
Thank you in advance for your patience and understanding,
-Your Partners @ Apliiq
I just started working with Apliiq in November, and for the most part, this company is excellent. I have had a pleasant experience working with them so far and look forward to continuing my business with them for a long time. A few things to mention, though, is that the product consistency needs a bit more focus. A few products came to me with deformed embroidery logos and odd tag/logo placements that were not flattering, making me wonder if the work is being checked before shipping them out. Just my two cents, but shipping out products with defects will most likely lead to upset customers, which leads to asking for a refund, a remake of the product, or a lost customer. This creates more work for everyone when the goal is efficiency, so I would suggest more focus on quality checks. The website needs some work with the organization to create less friction with finding products, adding variables, product design; when it comes to placements. And could use some updates/more options on contemporary styles and colors. Still, all in all, I know over time, Apliiq will get the job done. On a side note, I just want to give a shout out to Kim! If you guys give out awards, give one to Kim! Once again, she ceases to amaze me with her customer skills and outstanding helpfulness.
I look forward to our chats and her fantastic assistance every time I have a customer service query; give this girl a raise! On that note, thank all of you over at Apliiq for your hard work during these crazy times.
Thank you for sharing your experience!
The product variety and quality is terrific. The range of products you can create is broad. Customer support is responsive. If there is an issue...they fix it. Sophisticated app and fairly easy to use. And the team backs you up if you need help navigating their platform.
Hey Kozmoco-
Thanks for taking the time to leave a review!!!
Glad to hear you appreciate the products that we can private label for your brand. We are committed to providing a place for fashion entrepreneurs to thrive and printing more than simple shirts and hoodies is essential!
Wishing you the best,
-The Apliiq team
Had an issue with an order Kim was very helpful in getting me in contact with them Manager Pete. Pete called me on the phone and spoke with me for about an hour. 10 minutes of that was a prompt resolution to my issue the rest of the time he answered all of my questions and gave me some very useful information on the the way their company creates and sources their material. He also gave me his direct phone number and email address for all future correspondence. I got to say I haven’t experienced customer service like this from any other drop shipping company and I deal with a lot. Pete changed a semi annoyed customer and a potential loss of business into a customer for life! I will be using their service as long as they provide one and suggest you do the same. Great Company!
Hey F Designer-
Thank you for taking the time to leave a review.
Apologies about the issue, but glad to hear everything is straightened out and you feel well taken care of!
Best,
-The Apliiq Team