Reviews (1,682)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.

April 7, 2026

One of the best experiences dealing with customer support team. Anne from Avis was wonderful. I was having issues with the edits and changes i was making on Avis app and having them reflect on my shopify website. Everytime i would load the website my layers i had would jump out of place and not properly load. Anne notified the Developers and within a few hours the issue was fixed. Anne, thank you for being patient with me and working through the issues I had with me. And to the Developers, thank you for fixing it so quickly. It actually means alot that a support team actually cares.

Bonano Wallet
United States
7 days using the app
October 1, 2026

Great app and the customer service is peek!

NoxNV
Germany
10 months using the app
September 24, 2026

Suporte excelente

PrimeKits Club - Camisolas de Futebol
Portugal
4 months using the app
March 23, 2026

Did a lot of small customization for free and immediately responded to questions and request. Especially the advanced plan is a game changer in terms of offering stylish and easy to use variants on product page.

Alpana Pet
Slovenia
3 months using the app
March 19, 2026

This app is really helpful to add customizable options on your products.
Besides, the support team is really available and efficient, I had the chance to be helped by Claire and their dev Henry to find technical solutions about some specific integrations to our Shopify theme.

OFFSTAGE
France
7 days using the app
March 17, 2026

The team at Avis Product Options has been so incredibly helpful in customising the product options needed for our store. Their service has been so quick, and they were able to make custom changes to suit our exact needs. After trying many other apps who weren't able to help us, I can't recommend Avis highly enough!!

Polly & Co
Australia
8 days using the app
June 3, 2026

Good App. Great customer service.

House of Nepal
Australia
About 2 years using the app
April 29, 2026

This Avis customizer is all the best of all the other customizers put together. It has a pop-up customize window, easy to use interface, and a great customer service team. Anne is wonderful. So is Vivian, and Sam.

Infocus Laser Engraving
Canada
3 days using the app
February 17, 2026

We’ve been very happy with the Avis Product Options app. It’s affordable, intuitive, and easy to use — even for those without extensive technical experience.

The app offers all the features we need and more. With thousands of products and varying levels of customization and personalization, we require a flexible and reliable solution.

Before selecting Avis, we tested several other options. This app stands out as one of the few that supports conditional logic based on Shopify variants — not just conditional logic within the app itself. It also handles product bundling with additive pricing per piece(s) selected.

We’ve been equally impressed with the Avis support team. They are responsive, knowledgeable, and genuinely helpful. Anne, in particular, has been wonderful to work with — quick to respond and collaborate on tailored solutions to our requests.

Toe Fish Art
United States
9 months using the app
April 28, 2026

Incredible customer service!!! Claire on Shopify app store was so helpful and assisted me with every question I had. I am so happy with this app and I recommend it if you're looking to add more variants to your products and/or upsell your cart.

RAPHAELLA SANTANA
Spain
Over 1 year using the app